Andy Crowder | Page 50

Nice Staff Members, Not enough staff for Sales taking place Our over all experience with the staff was good. Our salesman was helpful, but a bit to busy with multiple sales going on at once. He made sure to s Our over all experience with the staff was good. Our salesman was helpful, but a bit to busy with multiple sales going on at once. He made sure to show us the vehicles we were interested in, and gave us multiple options, but spent most of the time running around trying to keep multiple customers happy. Which is good, but left us hanging around with a lot of lag time between being able to discuss what we wanted. We arrived at the dealer at 1:45pm, decided on the car we wanted by 2:30pm, but did not get down to the nitty gritty of the deal until around 4:00PM. Then it was to the customer lounge to wait for finance, and the detail dept. to get our new Cruze ready. It took another hour to get in to finance, thirty minutes there, then back to customer lounge. Another forty five minutes to get the car back from detail dept., which we were informed was backed up. Then we had our meeting with the delivery coordinator. We did not leave in our new car until 7:00PM. The sales staff was very nice, the finance guy was nice to work with, and our delivery coordinator answered all the questions I had. Overall, had no big issues, and was happy with the deal on my new car. Just got tired of the hurry up and wait process. More

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Care Buying B ill and crew were very nice .Bill work with us to stay with in or budget.He did an awesome job thanks Bill Kelly B ill and crew were very nice .Bill work with us to stay with in or budget.He did an awesome job thanks Bill Kelly More

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Very professional and helpful This was truly the best experience we have ever had in purchasing a vehicle. Each employee we worked with was very professional and helpful. Alan wa This was truly the best experience we have ever had in purchasing a vehicle. Each employee we worked with was very professional and helpful. Alan was great in explaining the quality and value of the Kia Soul. Blair was super pleasant and helpful in regards to assisting us with a couple add ons. Hunter patiently went through all the features in the vehicle and set up our blue tooth for us. Andy, the finance guy was very funny and made a process that could be long and boring, actually fun. I hope the powers that be appreciate these employees, because they are the ones that make a purchasers decision to come back the next time or not. More

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Service department I bought a new 2015 Silverado and the salesman and the loan officer was great to deal with. Then I had a problem with the hvac and door locks, this is I bought a new 2015 Silverado and the salesman and the loan officer was great to deal with. Then I had a problem with the hvac and door locks, this is when the service went bad. The service manager said he would call me back the next day with what they would do to correct the problem, that was on Tuesday and still no word from him and it is now Thursday pm. I called and left a message for Jeff Belzer to call me on Wednesday and as of Thursday pm still no call from him. The service is the worst I have ever had from any chev dealer and I have been buying chev cars and trucks since 2006 just not from this dealership. THIS WILL BE THE LAST VEHICLE I EVER buy from a Belzer owned company. More

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Long appt. but worth it. We went to see Zach at Belzer, our friend reffered him to us after he leased a truck from them. He was very customer service friendly, knowledgable an We went to see Zach at Belzer, our friend reffered him to us after he leased a truck from them. He was very customer service friendly, knowledgable and attentive. The dealership was buzzing with employees and customers but we felt like he was really trying to make sure he spent the time he needed to with us to make sure we got what we wanted! He brought Joe in to meet us to work out financing. We knew exactly how much we were willing/able to spend per month. Joe didnt really care about that, my trade in value seemed a little low. Then after a pretty long wait we met with Andy, who was awesome. He understood what our needs were and also that we were in a time crunch because we had already been there over 3 hours by this point. After, Andy helped us, we signed all the papers for my 2016 Chevy Traverse lease and Hunter brought us out to the newly detailed car! Pretty good experience but would have allotted more time than I initially expected. More

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Excellent service! I was pleasantly surprised with how friendly, straightforward, and non-pressuring everyone was at Jeff Belzer's Chevrolet in Lakeville, MN. My husband I was pleasantly surprised with how friendly, straightforward, and non-pressuring everyone was at Jeff Belzer's Chevrolet in Lakeville, MN. My husband and I couldn't be happier with the service we received from Alan Bucci and we are very happy with the new SUV we brought home. Thank you for everything! More

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Efficient and Friendly Bill Kelly was fantastic, he was flexible with my purchasing style and I would recommend Bill and Jeff Belzer's to anybody in the market for a new Tru Bill Kelly was fantastic, he was flexible with my purchasing style and I would recommend Bill and Jeff Belzer's to anybody in the market for a new Truck or Car. Andy Crowder in Finance was friendly and made the finance piece a breeze. Thank you! More

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New Chevy!! Yet another great experience at the Belzer dealership! I am always impressed in how friendly and professional the sales team and staff are. I just pur Yet another great experience at the Belzer dealership! I am always impressed in how friendly and professional the sales team and staff are. I just purchased my second truck there from Adam Colon. I appreciated the time he took to help me make the right choice and in finding the right deal for me. A thank you also to the after market sales team for working on getting my accessories put on my new truck you !!! More

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2013 Chevy Silverado Donny met us at the door and was very friendly and helpful right away. We told him what we were interested in looking at (a truck we saw online) and Donny met us at the door and was very friendly and helpful right away. We told him what we were interested in looking at (a truck we saw online) and he found it for us immediately. He was an expert on the Chevy trucks (both new and used) and answered all the questions we had. Really appreciated not having a "high pressure" salesman and Donny made the experience of looking for a truck a pleasure. We bought the used truck! Thanks Donny. The other team members that helped us with the purchase were also great. More

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Customer Service This has been one of the best customer service experiences we've ever had! We were very fortunate to have Mary Jo as our Sales Consultant, we really c This has been one of the best customer service experiences we've ever had! We were very fortunate to have Mary Jo as our Sales Consultant, we really connected. So excited and happy with our purchase! More

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