Andy Crowder | Page 29

Great experience We were satisfied with the efficiency and friendliness of staff. Staff stayed late to ensure our sale goes smoothly. I felt the staff went out of thei We were satisfied with the efficiency and friendliness of staff. Staff stayed late to ensure our sale goes smoothly. I felt the staff went out of their way to make us a happy customer. More

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Class act dealership This is our second car we’ve bought from here and it definitely won’t be our last! We will be customers for life! We just got the Kia Telluride and co This is our second car we’ve bought from here and it definitely won’t be our last! We will be customers for life! We just got the Kia Telluride and couldn’t be happier! More

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Best Car Salesman Ever I purchased a 3 yr old RAM 2500 truck last week. It was my first time purchasing a truck so I had a lot to learn. And I was torn between getting a new I purchased a 3 yr old RAM 2500 truck last week. It was my first time purchasing a truck so I had a lot to learn. And I was torn between getting a new 1500 vs. the slightly used 2500. The salesman, Aaron Kochendorfer, was very patient with me during my test drives and contemplating what was the better option for me. Aaron had a lot of really good information, was no pressure, and took lots of time with me, which I needed, given that this was my first truck. Can't tell you how much I appreciated his help! It goes to prove that the BEST products a company can offer is their service, attitude and help. Aaron's dealership is lucky to have him. I come from a family of car dealers/salesmen, so I know a good one when I met them! Thanks again Aaron! Great job! Lisa N. New 2017 RAM 2500 Big Horn Owner More

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Lovely vehicle...worth the drive!! I was looking to trade in my 2014 Kia for a newer model with increased safety features. I spoke to several local dealers in Mpls but was referred to J I was looking to trade in my 2014 Kia for a newer model with increased safety features. I spoke to several local dealers in Mpls but was referred to Jeff Belzer through a Costco referral program. I was pleased at the professionalism, quick response and bottom line details. It was the first time I felt I was listened to and was provided a “best price”. All people at this location were professional and knowledgeable!I love my new 2020 Kia Sportage EX!! More

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Perfect Experience Wonderful experience from start to finish. I did not feel uncomfortable or pushed to do anything at any time during the process. Huge thank you to eve Wonderful experience from start to finish. I did not feel uncomfortable or pushed to do anything at any time during the process. Huge thank you to everyone that helped. More

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My new ZR 2 I walked in with no appointment and was paired with a salesman within a few minutes. Soon there after I was test driving a vehicle similar to the one I walked in with no appointment and was paired with a salesman within a few minutes. Soon there after I was test driving a vehicle similar to the one I ultimately purchased. Negotiating was easy and at my pace. I had done extensive research so there were no surprises. Donnie, my salesman, saw that I was well prepared and assisted me in getting a deal I was very happy with. I would not hesitate to work with Donnie or Belzer's again in the future. More

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Daughter’s first new car Our sales representative was Bob Burke. From the start of the appointment to the signing of the paperwork, Bob was very friendly, knowledgeable, and h Our sales representative was Bob Burke. From the start of the appointment to the signing of the paperwork, Bob was very friendly, knowledgeable, and helpful in making this a great experience for us.. He always had a smile on his face even when we were indecisive at times. More

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Not honoring offer. First off I had two salesmen Donny and Z and they are the only reason I give any kind of positive remarks as both were great to deal with. So now t First off I had two salesmen Donny and Z and they are the only reason I give any kind of positive remarks as both were great to deal with. So now the bad and deceitful acts. After driving and discussing a trade on my vehicle which I told them depended on what they offered which was really low so I declined. They then offered the truck at price. I asked to throw in a set of floor liners, he left and came back and said he could give me a percentage off and I agreed he then sated "so do we have a deal" to which I responded yes we do. He then cam back with Gary the sales manager (I assume) with another price sheet in his hand and had Z pull up their web site to try and explain why they can't sell at the original offer and Gary showed me the new price sheet at $1600 more than the previous. I told him I do not care what the site shows they just offered me the truck at XX and should honor that. Gary asks do we still have your business, I got up and left. As I was leaving Z and I spoke a bit, me mostly how this was just BS as Gary went and hid in the corner. The next two days I spoke to their Customer Experience guy and he agreed it was wrong and they should honor their first offer but of course nothing changed, A few days later I called Donny back and I asked for a few more oil changes (one comes with the purchase) and they said no but will throw in the floor liners. At the end of the day I bought the truck and will honor my 3 payments on the GM finance plan as I said I would do (I should only make one but that is not what I told Donny and Z) seems like the right thing to do. Bottom line is Jeff Balzer's should not be trusted to do the right thing!! More

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The process was simple, straight forward and without surpris es. We were extremely happy with the process. It was not the annoying haggle process that so many dealerships still use es. We were extremely happy with the process. It was not the annoying haggle process that so many dealerships still use More

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Car buying Brandyn did Avery good job explaining my options. To bad a control fob couldn’t be found and I have to go to another dealer to have it programmed when Brandyn did Avery good job explaining my options. To bad a control fob couldn’t be found and I have to go to another dealer to have it programmed when I get one from you. More

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