Andy Claborn
Andy Claborn at Cumberland Chrysler Dodge Jeep Ram

Andy Claborn

Sales Consultant

Cumberland Chrysler Dodge Jeep Ram

1550 Interstate Dr
Cookeville, TN 38501

4.8
85 Reviews
4.8

85 Reviews

Write a Review

85 Reviews of Andy Claborn

July 27, 2023

Dealership Rating
Employee Rating

Helpful , courteous, best all around,no pressure,quick,best experience we ever had, calm and very professional. Thankyou for giving my husband and I a great experience with buying our Jeep. More

by alisonhowelloct29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We’re elated to hear that your experience with us was overwhelmingly positive. We always strive to provide the best service possible and are grateful our team was able to make this purchase as stress-free as possible. Nothing makes us happier than having a satisfied customer like you. Thank you again for choosing Cumberland Chrysler Dodge Jeep Ram!

June 30, 2023

Dealership Rating
Employee Rating

We came from out of town with a specific vehicle in mind and they treated us like gold. Our salesman, David, is as genuine as it gets, and had the easiest time in the finance part. Everyone was upfront and More

by stigletics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Gist

Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review for your experience at Cumberland Chrysler Dodge Jeep Ram! We are thrilled to hear that David and the other members of our team made your car buying journey so memorable. We always strive to make sure that our customers feel supported and respected and it's wonderful when we have exceeded those expectations. We hope you enjoy driving in your new vehicle, and please do not hesitate to contact us if you need help or have any questions about our services. Thanks again for being such a valued customer!

April 08, 2023

Dealership Rating
Employee Rating

Very positive car buying experience! Mark was very helpful and was pleasant to work with. More

by Sarahwill95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Mark Shirk

Apr 15, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review of Cumberland Chrysler Dodge Jeep Ram! We are so delighted to hear about your positive car buying experience. We take great pride in having happy customers, and Mark is an important part of that team. We are thrilled that you found our service and staff to have been pleasant during the process, and we truly appreciate your taking time to share your positive experience. We look forward to helping meet all of your automotive needs for many years to come. Thank you for choosing us!

April 04, 2023

Dealership Rating
Employee Rating

Excellent service took care of my vehicle very well in a easy timeframe and also give me something to drive great service rider Mark Martin More

by PHILGMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Chad Hancock

Apr 06, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. Our team at Cumberland Chrysler Dodge Jeep Ram is delighted to hear that we were able to provide you with excellent service in an easy timeframe and give you something to drive. We appreciate your recognition of our service rider, as it's encouraging for us when customers such as yourself take the time to single out individuals who have shown great care during their stay. We look forward to helping with any future needs or questions you may have.

February 10, 2023

Dealership Rating
Employee Rating

It was very clean, and the customer service was excellent. Very affordable, and they took great care of my car. More

by ALAINA.E.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram takes pride in providing excellent customer service. We're happy to hear that you found our dealership and services affordable. We hope to see you again soon!

February 05, 2023

Dealership Rating
Employee Rating

Sales men were friendly. Overall not to bab of an experience. Would be a return customer. However my one complaint is that my 2021 jeep renegade only came with one key. When More

by Diane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scotty and Cody

Feb 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, and for choosing to do business with us. We're glad to hear that you had a positive experience with our sales staff, and we hope you'll consider us for your future vehicle purchases. We apologize for the inconvenience you experienced regarding the key fob on your new Jeep Renegade. Unfortunately, due to the high cost of replacement keys and fobs, we are not able to offer them at no cost to our customers. We hope that you will find the cost manageable, and we thank you again for choosing Cumberland Chrysler Dodge Jeep Ram.

Feb 15, 2023

Diane responded

I do not find it manageable and am looking for an after market key that I was told by your service department they would still program for about $120. Hopefully this will work and save me a few dollars.

February 02, 2023

Dealership Rating
Employee Rating

This dealership is the absolute best around. They always treat me right and go above and beyond. More

by Dougcarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to know that we've been able to exceed your expectations and provide you with an excellent customer experience. We'll continue striving to do so in the future. Thanks for choosing us!

January 11, 2023

Dealership Rating
Employee Rating

Always so great when I come in for service! Quick, friendly, accommodating. Only place I ever go! More

by slarson514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Mark Shirk

Jan 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to Cumberland Chrysler Dodge Jeep Ram, we're happy to serve you!

January 07, 2023

Dealership Rating
Employee Rating

Everyone was helpful. Our sales lady emailed several vehicles over fir us to look at before we even got there. Would recommend them to anyone looking to purchase. More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and for your kind words. We're happy to have been able to provide you with an excellent experience and we hope to do so again in the future.

January 06, 2023

Dealership Rating
Employee Rating

Great customer service and always up front and honest with any concerns or suggestions. Respectable of my time and ally generous. More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you have had a positive experience with our dealership, and that our team has been able to meet your automotive needs in a timely and satisfactory manner. We appreciate your business and hope to continue serving you in the future.

1
...

Dealership Inventory (81 Vehicles)

new 2024 Jeep Gladiator car
2024 Jeep Gladiator
new
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ram 3500 car
2024 Ram 3500
new
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car
2024 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Gladiator car
2024 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car
2025 Jeep Grand Cherokee L
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Gladiator car
2025 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive