Helpful , courteous, best all around,no
pressure,quick,best experience we ever had, calm and very professional. Thankyou for giving my husband and I a great experience with buying our Jeep.
pressure,quick,best experience we ever had, calm and very professional. Thankyou for giving my husband and I a great experience with buying our Jeep.
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by alisonhowelloct29
Verified Customer
Verified Customer
Jul 27, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words. We’re elated to hear that your experience with us was overwhelmingly positive. We always strive to provide the best service possible and are grateful our team was able to make this purchase as stress-free as possible. Nothing makes us happier than having a satisfied customer like you. Thank you again for choosing Cumberland Chrysler Dodge Jeep Ram!
We came from out of town with a specific vehicle in mind
and they treated us like gold. Our salesman, David, is as genuine as it gets, and had the easiest time in the finance part. Everyone was upfront and
and they treated us like gold. Our salesman, David, is as genuine as it gets, and had the easiest time in the finance part. Everyone was upfront and honest - great experience and we love the vehicle.
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by stigletics
Verified Customer
Verified Customer
Other Employees Tagged:
David Gist
Jul 25, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for taking the time to write a review for your experience at Cumberland Chrysler Dodge Jeep Ram! We are thrilled to hear that David and the other members of our team made your car buying journey so memorable.
We always strive to make sure that our customers feel supported and respected and it's wonderful when we have exceeded those expectations. We hope you enjoy driving in your new vehicle, and please do not hesitate to contact us if you need help or have any questions about our services.
Thanks again for being such a valued customer!
Very positive car buying experience!
Mark was very helpful and was pleasant to work with.
Mark was very helpful and was pleasant to work with.
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by Sarahwill95
Verified Customer
Verified Customer
Apr 15, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you so much for your excellent review of Cumberland Chrysler Dodge Jeep Ram! We are so delighted to hear about your positive car buying experience. We take great pride in having happy customers, and Mark is an important part of that team.
We are thrilled that you found our service and staff to have been pleasant during the process, and we truly appreciate your taking time to share your positive experience. We look forward to helping meet all of your automotive needs for many years to come. Thank you for choosing us!
Excellent service took care of my vehicle very well in a
easy timeframe and also give me something to drive great service rider Mark Martin
easy timeframe and also give me something to drive great service rider Mark Martin
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by PHILGMARTIN
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for taking the time to leave a review. Our team at Cumberland Chrysler Dodge Jeep Ram is delighted to hear that we were able to provide you with excellent service in an easy timeframe and give you something to drive. We appreciate your recognition of our service rider, as it's encouraging for us when customers such as yourself take the time to single out individuals who have shown great care during their stay. We look forward to helping with any future needs or questions you may have.
It was very clean, and the customer service was
excellent. Very affordable, and they took great care of my car.
excellent. Very affordable, and they took great care of my car.
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by ALAINA.E.JONES
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram takes pride in providing excellent customer service. We're happy to hear that you found our dealership and services affordable. We hope to see you again soon!
Sales men were friendly.
Overall not to bab of an experience. Would be a return customer. However my one complaint is that my 2021 jeep renegade only came with one key. When
Overall not to bab of an experience. Would be a return customer. However my one complaint is that my 2021 jeep renegade only came with one key. When I came back a week later to get another key made I was informed it would cost over $300.00. Needless to say I still only have one key.
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by Diane
Verified Customer
Verified Customer
Other Employees Tagged:
Scotty and Cody
Feb 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, and for choosing to do business with us. We're glad to hear that you had a positive experience with our sales staff, and we hope you'll consider us for your future vehicle purchases.
We apologize for the inconvenience you experienced regarding the key fob on your new Jeep Renegade. Unfortunately, due to the high cost of replacement keys and fobs, we are not able to offer them at no cost to our customers. We hope that you will find the cost manageable, and we thank you again for choosing Cumberland Chrysler Dodge Jeep Ram.
Feb 15, 2023 -
Diane responded
I do not find it manageable and am looking for an after market key that I was told by your service department they would still program for about $120. Hopefully this will work and save me a few dollars.
This dealership is the absolute best around.
They always treat me right and go above and beyond.
They always treat me right and go above and beyond.
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by Dougcarr12
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to know that we've been able to exceed your expectations and provide you with an excellent customer experience. We'll continue striving to do so in the future. Thanks for choosing us!
Always so great when I come in for service!
Quick, friendly, accommodating. Only place I ever go!
Quick, friendly, accommodating. Only place I ever go!
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by slarson514
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your loyalty to Cumberland Chrysler Dodge Jeep Ram, we're happy to serve you!
Everyone was helpful.
Our sales lady emailed several vehicles over fir us to look at before we even got there. Would recommend them to anyone looking to purchase.
Our sales lady emailed several vehicles over fir us to look at before we even got there. Would recommend them to anyone looking to purchase.
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by Diana
Verified Customer
Verified Customer
Jan 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and for your kind words. We're happy to have been able to provide you with an excellent experience and we hope to do so again in the future.
Great customer service and always up front and honest
with any concerns or suggestions. Respectable of my time and ally generous.
with any concerns or suggestions. Respectable of my time and ally generous.
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by FIRE4JESUS777
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you have had a positive experience with our dealership, and that our team has been able to meet your automotive needs in a timely and satisfactory manner. We appreciate your business and hope to continue serving you in the future.