Andy Chavez
Andy Chavez at Toyota of Lancaster

Andy Chavez

Internet Sales Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.5
47 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

4.5

47 Reviews

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47 Reviews of Andy Chavez

July 28, 2025

Dealership Rating
Employee Rating

It was a really good experience we love our new truck everyone was really hopeful More

by KINNDRAGARIBAY1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us.

July 24, 2025

Dealership Rating
Employee Rating

It was ok . Said it was supposed to be done at 5 o’clock but at 10 till six I went and asked and they said it was just done. More

by bluelaura1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Toyota of Lancaster responded

I'm sorry the wait was longer than expected. We appreciate your patience, and we will be sure to speak with our staff regarding your issues and concerns. Thank you for allowing us the opportunity to serve you.

June 26, 2025

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Came to look at some cars and the salesman was super friendly professional plus on his job to help us out on looking for the right car to get. We looked at 3 nice vehicles one was a crossover other was More

by BIGKATOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May 23, 2025

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Everyone is always helpful and professional. Great service. I only don't like getting everything on my phone I preferred paper estimate and invoices More

by thebutcherlady1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Your service advisor can print out your paperwork upon request. We look forward to serving you again!

March 12, 2025

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Employee Rating

Not to happy with detail of vehicle after sale. Car has stickers in varies locations. More

by PLOURITO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2025

Toyota of Lancaster responded

I’m so sorry, and we sincerely apologize for not removing stickers during detail. Please reach out to us at (661) 952-2103 so we can make it right.

January 13, 2025

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Purchase 2 vehicles the first one. The coil to engine that was previously Buy coyote dealership still mess up five months later. Then I purchased another car to add a camry just about More

by ABEYTAANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Toyota of Lancaster responded

I'm sorry to hear you are experiencing issues with the vehicles you had purchased from us. Please reach out to me at (661) 952-2103 so I can see how to better address your issues and concerns.

January 10, 2025

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Employee Rating

Thank you Andy for helping me purchase my dream car! He was very helpful & patient with me throughout the whole process. He’s just a txt away from answering any questions I have regarding the car. Defin More

by Jocelyn 💜
Recommend Dealer
Yes
Jan 10, 2025

Toyota of Lancaster responded

Congratulations on your vehicle and thank you so much for choosing to do business with our store. Andy is a great salesperson and we will be sure he is aware of the wonderful review you wrote. Thank you once again for choosing Toyota of Lancaster and please let us know if you have any questions.

December 20, 2024

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Employee Rating

They were very helpful in leading me through the car buying process. And I know that if anymore questions arise I can go back to them and get help. I’m 71 years old and sometimes get confused about thin More

by RECORDBOYSTEVE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Eddie Gonzalez, Edgar Bravo , Joshua Alperin

Dec 24, 2024

Toyota of Lancaster responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

December 10, 2024

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Employee Rating

Took 3 hours to do service 😴 you need more mechanics. On job please be more efficient More

by warcoat11107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Toyota of Lancaster responded

We're sorry to hear that you had to wait for a long time. We understand how valuable your time is and we apologize for any inconvenience. We will investigate this further and take steps to improve our scheduling and wait time management. Thank you for helping us to identify areas for improvement.

December 08, 2024

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Employee Rating

Andy was very helpful when I traded in my car. He gave me several options that helped me get my car. Thank you Andy. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

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