Andrii Pavlenko

Predatory, disorganized, unethical, SCAM “dealership”! When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so th When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so that I could get off my ~35 hour flight with my baby and bags in tow, pick up the car, and drive off. We agreed to the price, they said it was mine, I got insurance. When I landed in the USA, I spent $200 on an Uber to the dealership with my family and luggage in tow, having been assured we would be in and out in under an hour - just to be told they made a mistake and didn’t have the vehicle I purchased after all. They can’t look up their inventory online, so they drove me around the lot for an hour only to determine they didn’t have a similar vehicle for sale under $28,000 and instead INSIST I should finance a $35,000 new vehicle (no thanks.) They were rude, pushy, and outright nasty when I didn’t cave into their pressure. Waste of $300 on Ubers to/from, waste of three hours of my time while exhausted. It is inexcusable they don’t know what inventory they have. The GM Feras refused to speak with me and never returned my calls. Ended up going to Arrigo and it was night and day, a clean honest transaction with a reputable dealership - highly recommend not bothering with Rick Case. More

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Very good service during sales and maintenance. Recommended if you are looking for a Hyunday or Genesis Recommended if you are looking for a Hyunday or Genesis More

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I purchased a new 2016 Hyundai Tucson and had an okay experience. Subsequent services visits were sometimes okay, sometimes truly awful. But since this dealership is close to where I live I chose again experience. Subsequent services visits were sometimes okay, sometimes truly awful. But since this dealership is close to where I live I chose again to shop there for a new car. I checked out the 2022 Hyundai Kona, which I didn't care for, and the 2022 Hyundai Tucson, a very nice SUV. Firstly my sales rep (Andrii Pavlenko) was terrific. Very knowledgeable and patient. Rick Case Hyundai would be smart to hold on to this guy. But then it came to talking about price (with the sales manager). That's when it all went horribly wrong. I was first offered an outrageously low value for my Hyundai. Rather than get angry I simply said forget it. But then the sales rep insisted I give a counter offer, which I did. The sales manager returned with a value 80% higher than the first offer. This might sound great but not so when you consider Rick Case Hyundai takes on $4k above the list price for every new Hyundai. They also add some mysterious $2k fee. The sales manager came over, went through the motions ("what can we do to close this deal?") but I simply walked away. Now I know why people refer to dealerships as "stealerships". I bought a new Chevy instead w/o any drama. And I will never, EVER return to Rick Case Hyundai. More

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Andre the salesman was professional and very knowledgeable He made the entire purchasing process very easy knowledgeable He made the entire purchasing process very easy More

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Efficient and good service. Handles most of the car purchase through email or texts, then spent about 2 hours to pick up and finance. purchase through email or texts, then spent about 2 hours to pick up and finance. More

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best car salesman in south florida. heads down sir. Thank you from Jerry and wife. you from Jerry and wife. More

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The staff was amazing! Very helpful, and thorough! Definitely will be returning in the future!! Definitely will be returning in the future!! More

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The experience was amazing everybody was very helpful and they explain every single detail about the car and it’s extras I’m very pleased with their customer service and I would recommend this dealership to they explain every single detail about the car and it’s extras I’m very pleased with their customer service and I would recommend this dealership to anybody thank you all for a great experience. More

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Was able to finally get the deal completed with Andrii. He was excellent and profesional. Dealer was busy he kept us entertained and was pleasant to deal with. Very laid back and patient. Top notch service He was excellent and profesional. Dealer was busy he kept us entertained and was pleasant to deal with. Very laid back and patient. Top notch service. Omar in finance as well was a pleasure to deal with. I can say it was smooth transaction with Omar. Patty as well was great!! Donovan was okay More

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Leased the new Santa Fe with Andrii Pavlenko. And very happy with Service he provided. Exceptional knowledge of cars, Amazing costumer Service experience! Great job done by Andrii I will recomed him to F happy with Service he provided. Exceptional knowledge of cars, Amazing costumer Service experience! Great job done by Andrii I will recomed him to Friends More

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