Andrew Weiss
Andrew Weiss at Dreyer & Reinbold INFINITI
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Andrew Weiss

Sales Consultant

Dreyer & Reinbold INFINITI

9370 Whitley Drive
Indianapolis, IN 46240

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6 Reviews
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6 Reviews

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6 Reviews of Andrew Weiss

January 11, 2024

Dealership Rating
Employee Rating

I love Infiniti vehicles but will never go to Dreyer and Reinbold again. My husband and I have been loyal customers in their service department for over 20 years and have purchased vehicles from them in More

by Julia
Recommend Dealer
No

Other Employees Tagged: Scott Kenney

November 19, 2023

Dealership Rating
Employee Rating

One of the best dealerships both in sales and service. I always have a positive experience. More

by Praterstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2022

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Employee Rating

Andrew Weiss comes of as your stereotypical sleezy car salesman that lacks courtesy and professionalism. You know within about 1 minute of talking to him on the phone that he's someone that you don't want More

by apreslin
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 01, 2022

Dreyer & Reinbold INFINITI responded

Thank you, Mr. Aaron Preslin, for taking time to post your review of Dreyer and Reinbold INFINITI and your dealings with our store. I am terribly sorry we were unable to make you satisfied. Andrew Weiss is the salesperson with whom you dealt; he has been with our company for many, many years and he has hundreds and hundreds of extremely satisfied clients. I understand that sometimes people simply do not “click” and for that I apologize. The times in which we live in are the most unique that I have seen in over forty years of being in the automobile industry; I am sure you have witnessed the myriad of issues facing many industries like the real estate market, financial markets and others that are tasked with dealing with shortages of all types. It is truly unfortunate that sometimes we do not find a common ground during negotiations and I am very sorry that we could not agree on a price with you. I thank you sincerely for pointing out one of our deficiencies. It’s always tough to swallow the negative comments but your review will certainly help us to perform better in the future. We all wish you the very best luck in finding the perfect car. Regards, Scott Kenney

Jun 02, 2022

apreslin responded

Scott, Thank you for the professional sounding reply. Even though Andrew has a long tenure with your dealership, it looks like he has opportunities for improvement in the communication and the way he deals with potential customers. Here is a quote directly from Andrew via email, "I told you our price is the price . And then you my stereotypical customer offers $6500 off I told you and you didnt listen like a typical customer Good luck with Carvana they sell GARBAGE and you get what you pay for !" I'm a little confused about your wording though, where you said, "sometimes we do not find a common ground during negotiations and I am very sorry that we could not agree on a price with you." Andrew stated "the price is the price" and was completely unwilling to negotiate the price that was listed. If you are going for a more Carvana model with non-negotiable prices, you should probably state that clearly in your ads to eliminate wasting both the time of the salesman and of the potential customer along with the tension that went back and forth in our exchanges. Even after I told him that I wasn't interested in the car if negotiation was not possible, he continued to reach out to me making it almost seem like it might be. If that is the case where the car price might be negotiable, feel free to have a different salesman other than Andrew reach out to me. Thanks, Aaron

July 14, 2021

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Employee Rating

Extremely happy with my buying experience. Josh Guzman was an outstanding salesmen. Even before I met him his communication style (through an e-mail) was on point. Once I met him things only got better. J More

by J. Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 29, 2021

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Employee Rating

My experience was horrible the sales guy name is Andrew Weiss he didn't even have the decency to let me know the car I inquired about was sold until days later, However; he did return my call in the beginn More

by quitn92
Customer Service
Friendliness
Price
Recommend Dealer
No

March 15, 2021

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Employee Rating

On February 24th my wife and I purchased a 2016 Hyundai Equus from Dreyer & Reinbold Infinity. The car was advertised as accident free and with a manufactures warranty. After one day of having the car ho More

by dustycorum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

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