Andrew Smolen | Page 4

I went to Summit Toyota of Akron On 20 December. I pulled into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted me ask me, did I like the car and would I like to take it for of test drive. I said sure yes I would he asked me to step in an show him my license, he immediately put a plate on the car and told me take it for a spin and take your time there’s no rush. I was thinking to myself wow is he Crazy LOL I guess I just was not used to good customer service. I have bought cars from other dealership in the pass I did not receive that kind of service. When I return to the dealership from my test drive I did like the vehicle we discuss the price, and to my surprise I was able to get the vehicle well Under 500 of the asking price I know right then and there I was buying that car but I left the dealership, and went back home to Cleveland I need it to think about this Because I was so shocked that Nevin never try to pressure me or rush me, to buy the car it was almost like I was with one of my Friends going to look at of car not the dealership sales rep. Around 6 PM I gave him the information he needed to check the credit to see if I would be approved, he told me that the finance team have left already and they will get on it first thing in the morning to my surprise again, he called me the next day around 1 PM told me it was approved through Toyota my payment was actually $100 cheaper than what I expected, at this point all I can say if you are in the market to buy a car you need to check this place out excellent customer service from Nevin an the finance team to everyone that worked on my deal THANK YOU Summit Toyota of Akron if you go there ask for Nevin and tell him Anthony sent you from Cleveland LOL. More

Report | Print

I had a great experience with Nevin Boland. He help me find the car for me! find the car for me! More

Report | Print

Nevin was great to work with and I was offered a much better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. More

Report | Print

From the beginning, I wasn’t pressed or harassed during my initial inspection of the car. The salesman that helped me was named David Datsko. This individual helped me obtain in house financing later my initial inspection of the car. The salesman that helped me was named David Datsko. This individual helped me obtain in house financing later on after I realized Summit was my best option. David made the process seamless, and he is trustworthy. Strongly recommended dealer, great cars, and great people. More

Report | Print

John Heslep was professional, listened to what I wanted, asked good questions to clarify, kept me informed during the search process, went through paperwork step-by-step, and thoroughly explained the vehicl asked good questions to clarify, kept me informed during the search process, went through paperwork step-by-step, and thoroughly explained the vehicle when it arrived. More

Report | Print

Every person I dealt with was very responsive and courteous. They took the time to explain the complex operations of the new vehicle. The new car is great. courteous. They took the time to explain the complex operations of the new vehicle. The new car is great. More

Report | Print

Dealership was very clean and very helpful. Not pushy and answered all my questions and met all my needs. DAN and Andrew were super and made it very easy. Was very comfortable talking with me about options I answered all my questions and met all my needs. DAN and Andrew were super and made it very easy. Was very comfortable talking with me about options I had, and were making jokes by the end of our deal. Throughly enjoyed the whole process. More

Report | Print

I’ve purchased cars from many dealerships before but Summit Toyota of Akron is by far my favorite. They’re super friendly and don’t try to push you into buying something. My salesmen Todd was very helpf Summit Toyota of Akron is by far my favorite. They’re super friendly and don’t try to push you into buying something. My salesmen Todd was very helpful and informative. I walked out of the dealership with the car of my dreams. A car I never thought I would be able to own. Now I am part of the family there and when your family you get free oil changes, tire rotations, and car washes. Any question or concerns I have are answered quickly by the service department and they’re always willing to go the extra mile to make sure I am happy. I can’t say enough good things about this dealership. More

Report | Print

Even during this time of stress and uncertainty, the dealership did a fabulous job to bake this as painless as possible! Thank you so much! dealership did a fabulous job to bake this as painless as possible! Thank you so much! More

Report | Print

Everyone is professional. No pressure. John is a great guy to work with. He listens to his customers. He and the staff worked together to get the best deal for me. I appreciate the dedication to the custo guy to work with. He listens to his customers. He and the staff worked together to get the best deal for me. I appreciate the dedication to the customer and their needs. Great dealership. More

Report | Print