Andrew Saksa

Luis was very professional, kind, and helpful to work with. Everyone I encountered in the Sales dept. was very courteous. I hope I will like the Service Dept. just as much. with. Everyone I encountered in the Sales dept. was very courteous. I hope I will like the Service Dept. just as much. More

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We worked with Michael Casper to purchase a new Lexus RX350, which was our first experience with Lexus. We were particularly impressed with Michael’s knowledge and communication throughout the process. H RX350, which was our first experience with Lexus. We were particularly impressed with Michael’s knowledge and communication throughout the process. He knows the cars inside and out, which hasn’t always been our experience at other dealers. Throughout the purchase, everyone we dealt with was professional and helped us to be informed about options and decisions without the pressure tactics. More

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I recently purchased a preowned pickup for my company from Lexus of Wilmington, and I encountered an issue with only having one key. I reached out to Joe Sweitzer, the Service Manager, and his level of p from Lexus of Wilmington, and I encountered an issue with only having one key. I reached out to Joe Sweitzer, the Service Manager, and his level of professionalism and dedication truly exceeded my expectations. Joe arranged for First State Keys to come to my residence, where they efficiently cut a new key, programmed the key, and set up the fob—all right at my home. The entire process was seamless, convenient, and done with the utmost care. Throughout the process, Joe was thorough with follow-up, ensuring everything was completed in a timely manner and to a high standard. His commitment to customer satisfaction and professionalism made the experience truly outstanding. I highly recommend Lexus of Wilmington and Joe Sweitzer for anyone looking for top-notch service! More

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You are a very patient salesperson, great, thank you for your help, we are happy to meet you. your help, we are happy to meet you. More

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The L/Certified is a good selling feature. Andrew really helped to convey its value. Josh is helpful and friendly, too! Andrew really helped to convey its value. Josh is helpful and friendly, too! More

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Joshua was great to work with. He was very knowledgeable and able to answer all of my questions. He understood my needs and tried his best to make it work for me along with Drew. A He was very knowledgeable and able to answer all of my questions. He understood my needs and tried his best to make it work for me along with Drew. And DJ was great to work with at the end of the purchase. I am happy to be leaving in a brand new vehicle. More

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Did not like the $5000 threatened mark up on the car which was taken off when negotiating, did not like the fact that we could not test drive the car, did not like the extra warranty strategy of stating which was taken off when negotiating, did not like the fact that we could not test drive the car, did not like the extra warranty strategy of stating a price and discounting it freely depending on how many were packaged together. The vehicle sold itself, but if we have choices next time, we will shop elsewhere More

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Luis was super nice and genuine in helping me get the best deal for my new car. Some dealers can be aggressive or dishonest about their pricing, but we felt at ease working with Luis. He was flexible wit best deal for my new car. Some dealers can be aggressive or dishonest about their pricing, but we felt at ease working with Luis. He was flexible with timing and made sure we were 100% happy with our purchase. He was so nice we honestly wanted to give him more money for the car. Highly recommend Luis if you’re shopping at Lexus of Wilmington. More

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All of the employees at Lexus treated us with professionalism and kindness. We appreciated their time as we purchased our new car. Luis, our sales person, took a lot of time to help us decide professionalism and kindness. We appreciated their time as we purchased our new car. Luis, our sales person, took a lot of time to help us decide between an SUV and sedan. He explained the benefits of each, took us on test drives in each car and worked with us to get the price we could afford. He never rushed us or pressured us to quickly buy, which would likely have sent us away. His patience made the sale. Additionally, he was extremely knowledgeable about your stock, and each vehicle. That helped us make an informed decision. Therefore, we are very satisfied with our new Lexus! More

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I had an amazing experience at Lexus of Wilmington. I have a dealership closer to me and I choose to drive to Wilmington Delaware for my car buying needs. I always appreciate the way they treat me. I have a dealership closer to me and I choose to drive to Wilmington Delaware for my car buying needs. I always appreciate the way they treat me. More

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