Andrew Lyon
Andrew Lyon at Niello Audi

Andrew Lyon

General Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
44 Reviews
4.8

44 Reviews

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44 Reviews of Andrew Lyon

August 20, 2025

Dealership Rating
Employee Rating

This is my 5th Audi from Niello and I would recommend them. Andrew was very helpful with my purchase. More

by TERRYPLUMB
Recommend Dealer
Yes
Aug 20, 2025

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

July 07, 2025

Dealership Rating
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Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family More

by AJ62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

June 15, 2025

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They worked well with meeting our needs in a quick and timely matter and made it worth traveling to Sacramento. More

by KPASSAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Sakhleh

Jun 15, 2025

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

April 27, 2025

Dealership Rating
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Honestly, this has been the best used car experience I’ve ever had! They made the process simple and have taken good care of us since the purchase. Will 100% purchase my next vehicle from them. More

by SALLYWEIS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Apr 27, 2025

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com

April 08, 2025

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Excellent service, would definitely recommend to a friend. Next time that I need to up grade or need another car I will sure come back and buy it from you guys More

by AVALOSADRIANA6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Saephanh, Cesar Reynoso

Apr 08, 2025

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Aaron Thetford General Manager athetford@niello.com

February 17, 2025

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Very friendly, professional and understanding staff. They have answered all my questions about my order. More

by Poppaotter1
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cesar Reynoso, Michael Herrera

Feb 17, 2025

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

February 13, 2025

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They worked very hard to get the car that I wanted. It made for a great experience. More

by amberroasio
Recommend Dealer
Yes

Other Employees Tagged: Robert Clark

Feb 13, 2025

Niello Audi responded

Thank you for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

December 09, 2024

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Jeff and Dianne were phenomenal to work with and we would highly recommend them for anyone who is looking to purchase an Audi. More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce , Jeff Holt

Dec 09, 2024

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

November 19, 2024

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Our experience at Niello couldnt have been better. All our needs were met quickly and with care. More

by CJCHOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Niello Audi responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear we delivered a great experience! Aaron Thetford General Manager athetford@niello.com

August 23, 2024

Dealership Rating
Employee Rating

DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end More

by SOPRANOZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 28, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

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