Andrew Lorenzzi
Andrew Lorenzzi at Lexus of Pembroke Pines
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Andrew Lorenzzi

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.5
29 Reviews
4.5

29 Reviews

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29 Reviews of Andrew Lorenzzi

November 05, 2024

Dealership Rating
Employee Rating

Did not have the best experience. No communication between employees at your site. Multiple calls from different people got annoying because they couldn’t speak to each other, and wa More

by TARRZAN4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Lexus of Pembroke Pines responded

I'm sorry to hear about the communication issues, but glad that things went smoothly online afterward. We appreciate your feedback and will work on improving our internal coordination. If there's anything else you'd like to discuss, feel free to reach out anytime. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 16, 2024

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Was fine . I get help in all that i was need . Was good . Thanks a lot. More

by jalehdowns23
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Simon was nice .

Oct 29, 2024

Lexus of Pembroke Pines responded

While we appreciate the kind feedback, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 10, 2024

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Andrew is an excellent salesperson. We were so happy with the outcome. We are going to recommend all our family and friends to him. You have a real gem in Andrew. Terrific young man. More

by Jose Borot
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lorenzzi

Oct 11, 2024

Lexus of Pembroke Pines responded

Jose, thank you for the wonderful feedback! We're delighted to hear that Andrew provided such an excellent experience at Lexus of Pembroke Pines. We appreciate your recommendations and look forward to serving your family and friends in the future!

Oct 11, 2024

Jose Borot responded

Our pleasure, Lexus of Pembroke Pines is outstanding and the staff there excellent.

September 26, 2024

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Employee Rating

Jeremy was super helpful during both my 6 month service as well as helping me to configurate the second key for the vehicle. Both services took less than the expected time and the lounge room offer good in More

by JPARBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivera

Sep 26, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear Jeremy provided efficient service and that you enjoyed the amenities at Lexus of Pembroke Pines. We appreciate your support!

July 24, 2024

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Employee Rating

Sales manager “Sal” , should stick to used car lot. Unprofessional to the highest level. Thx More

by JGFIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 26, 2024

Lexus of Pembroke Pines responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 10, 2024

Dealership Rating
Employee Rating

Andrew and the finance agent was professional, clear and kind. I’m loving my car. More

by KATCO23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moez Sachedina

Jul 10, 2024

Lexus of Pembroke Pines responded

Thanks for the glowing feedback! It's great to hear Andrew and the team at Lexus of Pembroke Pines helped you find a car you love. We appreciate your business and hope you enjoy the ride for miles to come!

July 09, 2024

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Javier and Andrew were excellent…answered all of our questions. We would definitely recommend them. More

by RLEMELMAN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Serge

Jul 10, 2024

Lexus of Pembroke Pines responded

Thank you for recommending Javier and Andrew! We're glad to hear they provided excellent service at Lexus of Pembroke Pines.

June 27, 2024

Dealership Rating
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Andrew, of Lexus Pembroke Pines, was knowledgable, friendly, patient. and great customer service. Everyone at this location was very professional. Highly recommend this location and Andrew. More

by mercadomanagement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikhail Khalev, Moez Sachedina

Jun 27, 2024

Lexus of Pembroke Pines responded

Thank you for the high recommendation! We're delighted to hear that Andrew and our team at Lexus of Pembroke Pines provided knowledgeable and friendly service. We appreciate your support!

June 09, 2024

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I recently had the pleasure of working with Andrew Lorenzi at Lexus of Pembroke Pines for my lease needs, and I couldn't be happier with the experience. From start to finish, Andrew provided exception More

by Leslywarthen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Andrew provided exceptional service and made your leasing experience seamless at Lexus of Pembroke Pines. Thanks for the high recommendation! Enjoy your new lease!

May 09, 2024

Dealership Rating
Employee Rating

Lexus of Pembroke Pines has been an exceptional dealership for many years. This is my third vehicle from them. The salesman was very courteous and knowledgeable and made it a good experience. More

by jdematte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Lexus of Pembroke Pines responded

We're delighted to know that you've had multiple positive experiences with us at Lexus of Pembroke Pines. It's great to see our team could provide the knowledgeable and courteous service we strive for. Enjoy your new vehicle!

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