Andrew Horman

If I could negative star I would. STAY CLEAR OF HERE. Service advisor told us purge pump was covered but could not get parts because GM had parts on a shipping freeze. The next day h STAY CLEAR OF HERE. Service advisor told us purge pump was covered but could not get parts because GM had parts on a shipping freeze. The next day he calls and says he misspoke and that it is not covered under warranty but the part could be received the follow week. Bait and switch tactics at its finest. When we came to pickup vehicle wife stated she was there to pick her piece of shi* vehicle. Andrew stated which ones. Sounds like this dealership has many!!! Asked to speak to general manager of criswell after speaking with GM themselves and never received a call from him. Overall horrible experience and would never recommend purchasing or servicing a vehicle from Criswell. More

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Staff were kind and knowledgeable. Visit time was reasonable.No complaints. I would return for regular maintenance. Visit time was reasonable.No complaints. I would return for regular maintenance. More

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Wanted to thank Nathan for getting my Silverado Clijet from being able to drop it off a day before (Wednesday) to getting me a courtesy vehicle so it would aloud me to be able to still take care of other from being able to drop it off a day before (Wednesday) to getting me a courtesy vehicle so it would aloud me to be able to still take care of other commitments behind the scenes. Also with providing me an update with the process today (2-20-25) with the completion of protection on my truck. Thanks again to all the staff at Criswell who had a part in my New Truck More

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James Thompson was great. He sold me my new truck and was extremely professional and courteous, as was the entire staff. He sold me my new truck and was extremely professional and courteous, as was the entire staff. More

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Staff at Criswell were very nice and accommodating while I was there. My salesperson, Noah, was knowledgeable about the truck I was purchasing and even helped with with transferring my OnStar/Sirius over t I was there. My salesperson, Noah, was knowledgeable about the truck I was purchasing and even helped with with transferring my OnStar/Sirius over to the new truck. Taking my truck back there for the extra items that still needed to be put on the truck was just as easy. Brandon scheduled everything and the other service guys followed through perfectly. Thanks for making this a great experience! More

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Very pleasant and helpful Justin Krumpach is one of the best salesman I have ever met best salesman I have ever met More

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