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Andrew Fox
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36 Reviews
36 Reviews
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36 Reviews of Andrew Fox
October 02, 2024
The transaction was smooth and efficient. Excellent service, and the sales team was extremely friendly and professional. Excellent service, and the sales team was extremely friendly and professional. More
by Amber
Verified CustomerOther Employees Tagged: John Frentsos
September 29, 2024
My main interface with Mercedes-Benz of Portland was John Frentsos. He was my initial contact and found the vehicle that I purchased a week later. John was attentive to my desires in a vehicle, very friendly Frentsos. He was my initial contact and found the vehicle that I purchased a week later. John was attentive to my desires in a vehicle, very friendly and he even remembered my name and my brother-in-law's name the next day when we chatted by email. John took time to work with me on his day off and coordinated with his co-worker, Michael Franz, to work with me on trade-in details and set up the meeting to buy the new vehicle. Michael was always very considerate, respectful and helpful in email and phone communications. He was a real pleasure to work with as well. He had the new car charged up and ready to go when I arrived and greeted me after I parked my car outside the lobby. Due to traffic delays driving from Spokane to Portland, I arrived well after my assigned meeting time and I think we were still closing details after the normal dealership closure time. Nevertheless, Andrew Fox assembled all the documents and walked me thru the signature process. He was very organized. He explained what I was signing and answered any questions I had. He stayed to make copies of all the documents and handed them to me before I left for the evening. I did not have direct dealings with Michael Graham while in the showroom, but he was the manager that signed off on the cash proposal that included the trade-in. Additionally, he left the showroom after I did when I bought the car. I appreciate his help in the buying process. After I completed all the signatures and bought the EQS 580, John Frentsos gave me some additional training on the vehicle and we agreed to meet Saturday morning to complete more details like transferring my SiriusXM account and get more tips and training on operating the vehicle. John provided fantastic support and made it clear I could call him with follow up questions. In summary, I had a great experience. I will recommend this dealership to anybody that expresses an interest in Mercedes-Benz. More
by SatisfiedCustomer
Other Employees Tagged: John Frentsos, Michael Graham, Michael Franz
September 21, 2024
Everybody were very knowledgeable and helpful. Excellent customer experience. Mitch was very nice and listened to what I was looking for since the beginning. Thank you! Excellent customer experience. Mitch was very nice and listened to what I was looking for since the beginning. Thank you! More
by ERIKAFRANCO03
Other Employees Tagged: Michael Graham, Mitchell Raymer
September 14, 2024
The service was great and everything was completed as stated and on time. Thanks Maurice for the great job. stated and on time. Thanks Maurice for the great job. More
by tsidhu
Other Employees Tagged: Michael Graham, Maurice "Mo" McQueen, Megan Vannelli
September 14, 2024
Dale, Megan and Andrew were top notch! They were patient, thorough and so pleasant to work with. I love my new Mercedes. Thank you! They were patient, thorough and so pleasant to work with. I love my new Mercedes. Thank you! More
by Kazuli
Other Employees Tagged: Dale Acelar, Michael Franz, Megan Vannelli
September 06, 2024
John Frentsos made our experience with MB a very pleasant and satisfying one. He was very accommodating, and very kind and patient with us, and continues to be, since we have to still communicate with him fo and satisfying one. He was very accommodating, and very kind and patient with us, and continues to be, since we have to still communicate with him for some questions. More
by ETMEDRANO
Other Employees Tagged: John Frentsos
August 25, 2024
Mercedes Benz is the best of Portland are the best team ever thank you 🙏 👍🥰.so much ever thank you 🙏 👍🥰.so much More
by PHANTHIPAGILMER
Other Employees Tagged: Dale Acelar, John Frentsos, Edward Kluwe, Jonte Brown
August 20, 2024
I’m always cautious about writing a review like this because who knows how things will turn out with the car? But at this point, I feel we got a really good deal on a used EV that meets our needs and fi because who knows how things will turn out with the car? But at this point, I feel we got a really good deal on a used EV that meets our needs and fit our budget. The people were friendly and seemed genuine. The interest rate they brought out in the end was quite a bit lower than the initial quote, which was a nice surprise. The process was also pretty fast, compared to previous experiences. More
by MYSCHEN
Other Employees Tagged: Darien Turner , I’m not sure his name but someone with an injured hand was working hard cleaning the cars.
August 04, 2024
Best salesperson I’ve ever worked with. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. More
by ASHLYNYOSHIDA
Other Employees Tagged: Mylee Burns, John Frentsos
August 03, 2024
Our experienced was great. This dealership runs like a professional business. The sales representatives were helpful and courtesy. This dealership runs like a professional business. The sales representatives were helpful and courtesy. More
by GREGW2144
Other Employees Tagged: Alexander Ramsey, Michael Graham, Jonte Brown, Megan Vannelli
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