Andrew Ford
Andrew Ford at Beck Toyota
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Andrew Ford

Service Advisor

Beck Toyota

8055 US-31
Indianapolis, IN 46227

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4.6
7 Reviews

Dealership Experience

13 yrs, 2 mos

4.6

7 Reviews

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7 Reviews of Andrew Ford

August 11, 2024

Dealership Rating
Employee Rating

Beck Toyota is awesome! I seen a car out of state, the exact spec I wanted with every option I wanted. I was nervous as this is in a whole different state. Trent P made thin More

by Jamal2fresh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Beck Toyota responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Beck Toyota and that Trent made your out-of-state purchase smooth and enjoyable. It’s great to know that his support and the team's warm welcome made such a difference. We appreciate your shoutout and look forward to assisting you again in the future. Safe travels and enjoy your new car! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

February 12, 2024

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Employee Rating

I was traveling from South Carolina to Indy for a few days for a funeral. Monday morning several dash warning lights came on. Andrew was very kind and worked me in for diagnostic testing. After thorough More

by rasbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Beck Toyota responded

Thank you for your kind words about Andrew and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

January 10, 2024

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Employee Rating

Awesome dealership. Yrent Purdue is fantastic. Service area is great I love Toyota and their loyalty. More

by hamerin93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Beck Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

October 06, 2023

Dealership Rating
Employee Rating

We have Beck Toyota customers for years and would go no where else to look to buy a car and for service on our cars. The Beck Toyota employees are courteous, kind, professional and we trust them. We worked More

by egigowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Kemmerlin, Will Hassell

Oct 10, 2023

Beck Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 07, 2023

Dealership Rating
Employee Rating

The people at Beck are always on their game courtesy and respect is #1 with these guys. I was having my 08n Tundra serviced when Dave Kellar informed me of an available 2023 Tundra LTD in stock .... the r More

by carlmcfaddensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Beck Toyota responded

I appreciate you for letting others know about your experience, Carl! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

May 27, 2023

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Employee Rating

Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

by Kensey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2023

Dealership Rating
Employee Rating

Bumper to Bumper coverage quite literally doesn't cover the bumper! My bumper flew off my certified pre-owned Highlander about a month after purchase going down the interstate. When I brought it in, they s More

by ashley_marlaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 05, 2023

Beck Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

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