Andrew Chan

I was always pleased with Tarbox/Nucar service, where I have been a customer for many years. Today i came for oil and filter change (post warranty) and the service was completed sooner than estimated. This have been a customer for many years. Today i came for oil and filter change (post warranty) and the service was completed sooner than estimated. This however was my first time as a handicapped customer. Andrew Chan was my consultant and I don't have enough good words to describe his kindness, courtesy, sensitivity and care. At the end Andrew went out of his way not only bringing the car to me in front of the waiting area (normally consultant will point out where about the car is parked on the lot), but offered to help me put my walker in the trunk and did not leave the side of the car until I was well seated behind the wheel. I never asked or anticipated any help as beeing recently handicapped I still have my independent attitude, but Andrew's emotional intelligence and empathy set my entire day on a happy note. Thank you very much! More

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Service in my opinion is the best in RI. I have tried most of the Toyota service centers and I must say no one has topped Tarbox. I bought a new car from one of the other dealers, and the se I have tried most of the Toyota service centers and I must say no one has topped Tarbox. I bought a new car from one of the other dealers, and the service was bad Yes they have a 70% rating which is not good for Toyota. I ended up taking the car to Tarbox. Andrew was great he took care of the service and called me ahead of the original quoted time frame. More

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Absolutely perfect. Andrew took my car to be washed, my great granddaughter had spilled ice cream in back seat and Andrew had it cleaned. If possible I would rate 20 o Andrew took my car to be washed, my great granddaughter had spilled ice cream in back seat and Andrew had it cleaned. If possible I would rate 20 out of 10. More

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Service Dept. knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel down on ground and breaking valve stem when working on ABS sensor system. They tried to blame it on me! (With brand new tires on the car, I doubt it was me!) They never fixed my ABS light coming on since they no not know what they are doing, they just tried to sell me a whole ABS module for $1,800 instead of finding out WHY the ABS light comes on. They first put brand new brakes in my car for $700, even though they were already replaced under two years ago! I started catching on to their tactics, after they suggested putting in an ABS wheel speed sensor on the tire (that became flat) when I already had that done also previously under two years ago. Sell, sell, sell the parts, that's ALL they do! They will not listen to you and they treat you like "get em in, get em out"....NEXT SUCKER! I was very disappointed with their dishonesty and lack of knowledge and will NEVER do business with them again. I gave them the chance to prove their abilities to no avail. Please don't let them take you for a fool like they tried to do with me! Nucar Tarbox Toyota sure lives up to the shifty dealership stories one hears all the time! Save yourself the nightmare and find a good mechanic elsewhere! More

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Great service. . Great people. I highly recommend Tarbox Toyota to anyone that’s looking for a vehicle. . Great people. I highly recommend Tarbox Toyota to anyone that’s looking for a vehicle. More

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I had my car serviced and the Tarbox service rep was Andrew Chan. I have spoken with Andrew before and he is personable, hard-working, clear and responsible. I really appreciated how work yesterday, a Andrew Chan. I have spoken with Andrew before and he is personable, hard-working, clear and responsible. I really appreciated how work yesterday, and everything proceeded very quickly. I have never had a complaint about this dealership since I began working with them in 2008, and Andrew Chan has always been wonderful. More

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Awesome Service Center Mr Jeff Is a Great Service Representative at This Location East or West He is the Best 🙌💯👍💯🙌 Representative at This Location East or West He is the Best 🙌💯👍💯🙌 More

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Recent service was wonderful! Andrew was helpful, professional, and amiable! Very accommodating in light of busy day and bad weather… really appreciated his efforts! Andrew was helpful, professional, and amiable! Very accommodating in light of busy day and bad weather… really appreciated his efforts! More

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