Andrew Caron | Page 4

Shattered my expectations. You are in great hands. Bar none-the best car buying experience I’ve ever had. I’ve been burned by the process in the past and, naturally, I have my “shields up” when enterin Bar none-the best car buying experience I’ve ever had. I’ve been burned by the process in the past and, naturally, I have my “shields up” when entering a dealership. Those shields lasted about 10 seconds. I was greeted with genuine smiles and handshakes and Jeremy had prepared his best team in anticipation of my arrival: Andrew & Drew. Rapport was established immediately, never forced. Jeremy was organized, efficient, and completely transparent; asking for my input on every detail to my specifications: price range, desired monthly payments, warranties, etc. Within minutes, he pulled up the make and models I was looking for, trade in value for my current vehicle, and my credit report. Andrew Caron took me to the lot where he answered any and all questions I had about several cars of interest. I felt like a kid in a toy store; encouraged to take as much time as I needed to look at, ask about, and drive anything I wanted. Andrew established his credibility right away. A credit to customer service and person to person customer relations, I felt like I was chatting with an old buddy who, as an added bonus, was also a virtual Rolodex of car/industry related information. Andrew was funny, helpful, endearing and- above all- patient. Never once did I feel the slightest pressure or push to make a decision or move towards something that just wasn’t right for me. I test drove two vehicles and that’s all it took. Before I knew it, I was back in Jeremy’s office where he had gotten me monthly payments, exceptionally lower than I’d expected, as well as a low-interest rate. I even asked if he could go lower and, you know what? He made it work. From sit down to drive off, I was there for about 2&1/2 – 3 hours; couldn’t believe how quickly everything was handled. Drew Luis handled my paperwork and walked me through every step with ease. Overall, I could not be happier. I will continue to do my business with Courtesy Volvo and will recommend them to anyone without hesitation. Remember the names: Jeremy Sarnataro, Andrew Caron, Drew Luis. I have never had a more pleasant and, dare I say, fun experience buying a car as I did with these gentlemen at Courtesy Volvo of Scottsdale. More

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True to word Great experience! Dealership is nice and new and all, but it’s really the people that prove this is the right place to buy. Everyone always seems will Great experience! Dealership is nice and new and all, but it’s really the people that prove this is the right place to buy. Everyone always seems willing to help even when you have already bought. Glad to have switched to Volvo. More

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Great for out of town guest Andrew was really helpful in assisting me make an out-of-state purchase. He had great communication and gave me all the information that I needed to Andrew was really helpful in assisting me make an out-of-state purchase. He had great communication and gave me all the information that I needed to feel secure. More

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Great Place to Work Jason, Brock, and Jeremy are all great people to work for. The whole staff from sales, service, to parts treat you like family. When an issue arises Jason, Brock, and Jeremy are all great people to work for. The whole staff from sales, service, to parts treat you like family. When an issue arises they all work together to solve it for the customer. Having to leave for another opportunity, I would 10/10 recommend joining the team and purchasing a car from this establishment. More

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Outstanding Car Buying Experience! On 9/1/18 I found a vehicle on car . com. I was contacted by Steve Perry from Courtesy Volvo. his professionalism was quite apparent to me. After On 9/1/18 I found a vehicle on car . com. I was contacted by Steve Perry from Courtesy Volvo. his professionalism was quite apparent to me. After speaking to Steve I decided to drive down to the dealership and check out the 2016 Kia Sorrento. I wasn’t quite sure if I was really going to buy a vehicle that day. The fact of the matter is I felt quite comfortable at the dealership. Steve is an outstanding asset to Courtesy Volvo. I must say this was my first good experience buying a car. Steve made sure I knew everything there was to know about the vehicle. I didn’t feel any pressure the entire time that I was At the dealership. In the future I would definitely come back to Courtesy Volvo. I just wanted to say thank you to Steve and everyone else that was involved in the purchase of my vehicle. The entire staff was just fantastic! I really appreciate it. I would highly recommend the dealership to any of my family and friends. More

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Appreciation for Good customer service/satisfaction I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE TO WAS NOT IN YET. I WAS ASSIGNED ANOTHER SALES REP WHO TOOK HIS TIME TO ANSWER ALL MY QUESTIONS AND THEN TOOK THE TEST DRIVE. THE FINANCIAL ASPECT WAS STRESS-FREE AND AFTER A FEW GOING BACK AND FORTH WE REACHED A DEAL THAT WAS AFFORDABLE FOR ME..THANKS TO JEREMY RANSOM AND HIS TEAM EXCEPT THEY OMITTED ORDERING MY NEW PLATES. More

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Best Car Purchase Ebrt This time I purchased a car without pressure. Everyone I worked with was great. After totaling my car, I needed to feel comfortable and safe. This dea This time I purchased a car without pressure. Everyone I worked with was great. After totaling my car, I needed to feel comfortable and safe. This dealership was all that and more. I started here, and ended here. I felt like they understood my needs. A dealer in the same complex actually threw paperwork at me and said they were losing$25k. Hmm Volvo is a luxury car and the deal was better. Love my experience! Highly recommend! More

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Great experience! Andrew was great! Quick and easy process! Friendly staff! Over all great buying experience! And Brian in the service department was fabulous to work w Andrew was great! Quick and easy process! Friendly staff! Over all great buying experience! And Brian in the service department was fabulous to work when getting the windows tinted. More

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This was by far the best car buying experience! Andrew Caron was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and g Andrew Caron was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and go out of his way to make my car buying experience as stress free as possible. I don’t have enough thank you's for everything that you did for us!!!! Thank you Cory, Jeremy and Misty you are all awesome! More

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Nicely Done! Andrew was great from the beginning through the training on the new car. Brock helped us to make a fair deal which we truly appreciated! Andrew was great from the beginning through the training on the new car. Brock helped us to make a fair deal which we truly appreciated! More

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