Andrew Bustos
Andrew Bustos at Russ Darrow Mazda of Madison
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Andrew Bustos

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
18 Reviews
4.9

18 Reviews

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19 Reviews of Andrew Bustos

April 19, 2025

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I was able to easily schedule my appointment online and when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actua More

by Cpliess
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Recommend Dealer
Yes

April 12, 2025

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Timing and friendliness great. The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and esta More

by jsmiandrew
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Recommend Dealer
Yes
Apr 12, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

April 05, 2025

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Thank you for oil change and tires and fluids please don’t call me to complete another survey More

by RUNCASAS
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Recommend Dealer
Yes
Apr 05, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 03, 2025

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They were very helpful and had fast service. I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it ye More

by IR
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Recommend Dealer
Yes
Apr 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… More

by B.DEREK.COOPER
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Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. More

by GRAFFBD7
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Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

March 16, 2025

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So good at explaining what service needs to done. Love it that I can see work being done on my car More

by TPTHRALL
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Recommend Dealer
Yes

Other Employees Tagged: Kody Cathman

Mar 17, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

March 14, 2025

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Andrew was great! The warranty repair was fast and great customer service at the Russ Darrow dealership! More

by MIKEHELLENBRAND
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Recommend Dealer
Yes
Mar 17, 2025

Russ Darrow Mazda of Madison responded

Mike, Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

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I was just in for oil change. They got it very fast. They went the extra mile to wash my car too. More

by BETH.WIEBUSCH
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Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Beth, and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

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We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

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