Andrew Arellano

I had a very good experience in my last visit. Personal was very efficient and quick. That’s what a service visit should be like. Thank you!! Personal was very efficient and quick. That’s what a service visit should be like. Thank you!! More

by oscarvilla1961 Verified Customer Verified Customer

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Quick & Honest Friendly environment, great customer service, quick & honest Friendly environment, great entertaining waiting area, awesome customer service, quick & honest service, quick & honest Friendly environment, great entertaining waiting area, awesome customer service, quick & honest More

by PRISSYMISSY1982 Verified Customer Verified Customer

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At this moment I would say no, since for the second time I do not like what the staff does or in his case the service advisor, since the previous time in said survey I exposed some point and the advisor at I do not like what the staff does or in his case the service advisor, since the previous time in said survey I exposed some point and the advisor at that time named Eduardo I remember and why I have said message, he asked me to please rate everything well, and for the next visit I made the oil change would be free, And that's not why I say at this moment I would not recommend the dealer or perhaps the service department, since this occasion I still think it was worse, since when I delivered my vehicle, it was already at the top of the parking lot, they did not coordinate the delivery, but the worst thing is, that from my vehicle they took a pack of tobacco from under the driver's seat, without permission, I realized when I arrived at my destination after picking up my vehicle, I spoke immediately, and perhaps it is not so much the value of what they took, but if it is the action itself, with what confidence and at least I can say that they really do a good job. More

by martingcamarena2009@hotmail.com Verified Customer Verified Customer

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Andrew Arellano was very professional. This is the first time I can say that everything was done without any issues. I think it was because Andrew made sure all services and re-calls were This is the first time I can say that everything was done without any issues. I think it was because Andrew made sure all services and re-calls were done correctly. More

by Magaly815 Verified Customer Verified Customer

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Andrew was very informative and attentive. This experience overall was not like usual since I was informed me getting a ride home and back will no longer be available. Andrew was nice enough t This experience overall was not like usual since I was informed me getting a ride home and back will no longer be available. Andrew was nice enough to get me a ride home but I needed to find a ride back to pick up my car. Second issue I had was a flashing rear only light on my car could not be inspected and was told to come back during the week for that to be able to get checked. This only started after I serviced my differentials there for my last oil change More

by brian_zoof Verified Customer Verified Customer

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Service team was not communicating with Whats going on with my car. I would of like a time frame on when my car would of been completed with my car. I would of like a time frame on when my car would of been completed More

by Karen Verified Customer Verified Customer

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I was told they're gonna wash the car and they didn't wash it and I told them the car is not washed so he takes it brings it back and it's still not washed and no it's washed. Are you kidding me right so wash it and I told them the car is not washed so he takes it brings it back and it's still not washed and no it's washed. Are you kidding me right so then the guy from Service comes in and says come on guys you didn't wash the car when they take it and wash it and they did like a half xxx job More

by EGYLABLEKIDS Verified Customer Verified Customer

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It was fast, easy, straightforward, and courteous. I trust the team here, so much so, that I drive from an hour away just to get my service done here. Cody Backes is the only mechanic I trust 100%. Kn I trust the team here, so much so, that I drive from an hour away just to get my service done here. Cody Backes is the only mechanic I trust 100%. Knight is phenomenal More

by blakebyrne1 Verified Customer Verified Customer

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Drop off and pick up was fine. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. More

by merksn Verified Customer Verified Customer

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Overall it was a good experience but my steering wheel was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. More

by megacabdrz Verified Customer Verified Customer

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