Andres Vergara

During deal, vehicle was promised within two weeks. No communication regarding the vehicle until we contacted the sales person to then learn the original vehicle was not available. We were told another No communication regarding the vehicle until we contacted the sales person to then learn the original vehicle was not available. We were told another vehicle would be coming 3 weeks later, or sooner. After no communication regarding the vehicle, after the promised delivery date, we contacted the dealership to inquire on what game was going on. We were then told we had to wait another week. We had to have our sales person changed and the new salesperson, Andres, worked very well with us and was very knowledgeable. More

by GORDO25 Verified Customer Verified Customer

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Andres was extremely helpful. He made our experience of car shopping easy will recommend this dealer to friends and family He made our experience of car shopping easy will recommend this dealer to friends and family More

by ANAMAZARIEGOS Verified Customer Verified Customer

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Excellent and smooth purchase transaction. Andres Vergara made the purchase of my new car a very professional and uncomplicated process. Thank you Andres Andres Vergara made the purchase of my new car a very professional and uncomplicated process. Thank you Andres More

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Excellent experience with the purchase of my new car. Andres Vergara and everyone Involved in the process were extremely cooperative. Andres Vergara and everyone Involved in the process were extremely cooperative. More

by BUSTML20 Verified Customer Verified Customer

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price was good, rushed through the expiation of the navigation. The session with Art was fine. navigation. The session with Art was fine. More

by EVAN29 Verified Customer Verified Customer

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We purchased a 2025 NX350h through the Costco member program. Andres made the purchase simple and straightforward. There were no surprises with the transaction documentation and the vehicle was exactly program. Andres made the purchase simple and straightforward. There were no surprises with the transaction documentation and the vehicle was exactly as agreed to in advance. As this type of hybrid vehicle is highly desirable in the color and equipment configuration we wanted we had to wait a few months for delivery. More

by AGHELIK15 Verified Customer Verified Customer

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amazing dealer. all the experience was incredible. Andres did a wonderful job, Thank you so much all the experience was incredible. Andres did a wonderful job, Thank you so much More

by CESARENAVA Verified Customer Verified Customer

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I wish there was a no star rating because this dealership does not even deserve one star. They have caused so much turmoil in my affairs because of poor management. I bought a car in June 2024 and my trade does not even deserve one star. They have caused so much turmoil in my affairs because of poor management. I bought a car in June 2024 and my trade in docs were not sent over to Lexus financial until 2 months later...the delay caused me to gain a late payment remark on my credit report because i was making payments on a closed account...that will not be removed despite my attempts to clarify the mistake that both parties are aware of. The dealership also owed me one of the additional payments made to the closed account and have yet to receive it...and probably won't. This is a horrible business with poor service and I knew that when I found out Irv left I should not have done business here. Irv is a good person with morals....this place of business is toxic and probably attempted to try to have him go against his morals. Buy a bike...your better off. More

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Best service. Technology assistant very knowledgeable and patiently teaching me the feautres of my Rx 450. I think his name is Adam Technology assistant very knowledgeable and patiently teaching me the feautres of my Rx 450. I think his name is Adam More

by JEVAGRACE Verified Customer Verified Customer

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I recently made a deposit for a car from Lexus of Pembroke Pines, and I can’t say enough great things about my experience working with Andres Vergara! Andres made the process smooth, informative, and Pembroke Pines, and I can’t say enough great things about my experience working with Andres Vergara! Andres made the process smooth, informative, and completely stress-free. His knowledge of the Lexus lineup and genuine dedication to customer satisfaction were clear from the start. There was never any pressure—just honest advice and a sincere effort to help me find the best car for my lifestyle. His approach was both professional and warm, making the whole experience enjoyable. If you’re considering a Lexus, I highly recommend visiting Lexus of Pembroke Pines and working with Andres Vergara. His integrity, expertise, and customer-first attitude make him an exceptional consultant. Thanks, Andres, for an outstanding car-buying experience! - I will follow up when I finish my purchase, and I receive my car. So far, it has been an amazing experience. Carlos R. More

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