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Andres Rivera

Overview Reviews (37) Inventory (83)

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Andres Rivera

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Andres Rivera

Counter Associate

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8

37 Reviews

Overview Reviews (37) Inventory (83)

Languages Spoken

Spanish

4.8

37 Reviews

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37 Reviews of Andres Rivera

November 02, 2024

Dealership Rating

Employee Rating

Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work on cars- thank you for promoting honesty at your dealership. More

by Vman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash, Alex Ramos, Norm Nemanich

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Nov 04, 2024 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

June 14, 2024

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Employee Rating

I waited for 10 minutes and was attended to thereafter and issues were taken care of quickly and promptly. and issues were taken care of quickly and promptly. More

by cpaby2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash

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Jun 14, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 21, 2024

Dealership Rating

Employee Rating

The service here is great, friendly, they keep you updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing a updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing and servicing a vehicle. More

by mylips4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

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Apr 21, 2024 -

Oak Lawn Toyota responded

It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 27, 2023

Dealership Rating

Employee Rating

Toyota Oaklawn location is The BEST I purchased my vehicle there,services there..Staff always Professional.. vehicle there,services there..Staff always Professional.. More

by CHAMPIONS1969

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez

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Nov 27, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 05, 2023

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Employee Rating

Andres went above and beyond to resolve a key issue. He spent an exceptional amount of time trying different options until he was able to fix the problem. Though his department was clearly busy, he con He spent an exceptional amount of time trying different options until he was able to fix the problem. Though his department was clearly busy, he continued to work on the problem until he had resolved it to my satisfaction. He’s a very knowledgeable and dedicated employee. More

by Oldsmobile

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2023 -

Oak Lawn Toyota responded

May 21, 2023

Dealership Rating

Employee Rating

Super helpful staff, clean shop, easy to do business with. Will return for future work. with. Will return for future work. More

by Melba

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello

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May 22, 2023 -

Oak Lawn Toyota responded

Thank you, Melba! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 26, 2023

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Employee Rating

best Toyota dealership on the southwest side. top notch. you have trained professionals that work there. top notch. you have trained professionals that work there. More

by DEVOMOLINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Hertogs, Bill Elvidge, Sal Gaeta, Alex Ramos, Marco Fernandez , Mark Girlich

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Apr 26, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 29, 2023

Dealership Rating

Employee Rating

I received friendy an efficient service for my oil change and tire rotation service. The service was completed in about 40 minutes. change and tire rotation service. The service was completed in about 40 minutes. More

by CHARLESAMALATESTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

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Jan 30, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 22, 2023

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Employee Rating

Thank you for the good job that you always do with my vehicle and keep me update on what needs to be fixed vehicle and keep me update on what needs to be fixed More

by fhncrx9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

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Jan 23, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Sal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 23, 2022

Dealership Rating

Employee Rating

Even though I didn’t buy my Toyota Avalon from this to Toyota the service is phenomenal thank you guys for all the hard work Toyota the service is phenomenal thank you guys for all the hard work More

by Jose Falcon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson, Jose Brito, JJ Juarez, Rick Miller, Norm Nemanich, Marco Fernandez

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Dec 24, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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