Andres Flores
Andres Flores at Elk Grove Toyota
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Andres Flores

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.4
12 Reviews
4.4

12 Reviews

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12 Reviews of Andres Flores

June 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly advisors, accessible location and clean waiting room. I always enjoy going to Elk Grove Toyota. More

by sparris1118
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Elk Grove Toyota responded

Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2024

Dealership Rating
Employee Rating

My representative was very kind and very professional he did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back i More

by Maybeth Chace
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2024

Elk Grove Toyota responded

Hello Maybeth, Thank you for giving us another chance. I am thrilled to hear Andres was helpful and was able to restore your faith in our company. If you ever have a concern in the future please ask for Victor Reynoso (Service Manager), Dave Moore (Service Director), or Jeannette Blair (Customer Relations Manager). We are always happy to help. Sincerely, Jeannette Blair Customer Relations Manager

February 14, 2024

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Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service. More

by kschlange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Elk Grove Toyota responded

Hello, Thank you for reviewing your service and our facilities. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

October 23, 2023

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I was able to schedule an appointment quickly. Service was timely and prompt as I was out in less than 1 hour. More

by Rjsmith7303
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience with our community. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2023

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Employee Rating

All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sulaiman Aziz, Khang Bui, Michaela (Mickey) Alvares, Jelian Alop, Rene Ascencio , Lauren Addison, Anthony Aldrete, Angie Gonzales, Carly Watkins

July 16, 2023

Dealership Rating
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Went in for 10k toyota care service. The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were neve More

by Cl9driver
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 09, 2023

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Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Herrera , Lauren Addison

May 09, 2023

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 25, 2023

Dealership Rating
Employee Rating

Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. More

by ctrinh89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Elk Grove Toyota responded

Hello, I am glad to hear your Advisor was friendly and informative during your visit. Your satisfaction is our number one goal. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 09, 2023

Dealership Rating
Employee Rating

Andres Flores is great. Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer se More

by yllz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 14, 2023

Dealership Rating
Employee Rating

They take care services. They have an excellent service I give them hundred percent I will recommend to everybody go to Toyota services. More

by Neelam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

Thank you for recommending us to others, based on your experience! We appreciate your feedback!

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