Andrei Bucatari
Andrei Bucatari at RBM of Alpharetta

Andrei Bucatari

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

5.0
90 Reviews
5.0

90 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

Russian Russian

90 Reviews of Andrei Bucatari

January 23, 2025

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Employee Rating

We get amazing service from our Dealership in Alpharetta. Andrei is our service person and he consistently gives us great service. Very professional, prompt, and truly wants us to solve any issues. Good co More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2025

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We just purchased our 4th Merecedes from RBM. We had a different salesperson this time, in Vadim Russu. Vadim, was fantastic. Direct and right to the point, he had us in and out of the dealershi More

by Truconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 17, 2024

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RBM is my go to Mercedes dealer. I’ve bought a few cars here and have always had a great experience. Vadim is an amazing sales person. My service advisor Andre is also very friendly More

by Roxana Vera
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vadim Russu

September 02, 2024

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Recently had a great experience at the RBM of Alpharetta. This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the More

by FW111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vadim Russu, Lisa Brennan

Sep 13, 2024

RBM of Alpharetta responded

Thank you so much for the amazing feedback! It’s fantastic to hear that your latest visit to RBM of Alpharetta was as enjoyable as ever. We’re thrilled that Vadim, Lisa, and Deisi made your experience feel like catching up with old friends. Vadim’s care, Lisa’s smooth handling of the paperwork, and Deisi’s friendly and knowledgeable help are what we aim for every time. We’re so grateful for your continued trust in us it really feels like we’re all part of the same family! If you need anything else or just want to chat, don’t hesitate to reach out. Thanks again for the kind words and for sticking with us! Best regards, RBM of Alpharetta

Sep 14, 2024

FW111 responded

In addition, I’d to mention Andrei Bucatari in your service department. Over the last 10 years he has always been helping me out with the services flawlessly, great personality. Always going above and beyond. * * * * *

August 02, 2024

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Vadim was great to work with! He was patient, answered all my questions and most importantly I did not feel pressured. From beginning to end, I had a great experience with RBM of More

by Didi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vadim Russu, Rachel Collins

Aug 09, 2024

RBM of Alpharetta responded

Hello Didi, We’re so pleased to hear that Vadim Russu provided you with a positive, pressure-free experience. Your satisfaction is our top priority, and we’re glad that we met your expectations. If you need anything else or have further questions, don’t hesitate to get in touch. We look forward to assisting you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

July 31, 2024

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Outstanding sales and service. Super helpful and friendly staff. Facility is clean and easy to find More

by steven.brooks
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vadim Russu, Roberto Manzur

Jul 31, 2024

RBM of Alpharetta responded

Hello Steven.brooks, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 26, 2024

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My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajsk More

by somen1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Harward, Don Ratajski, Craig Beauchamp , Steve Byrd

May 28, 2024

RBM of Alpharetta responded

Hi Somen1, We're so happy to hear that both your Mercedes and your experience at our dealership have been exceptional! Thank you for taking the time to leave such a positive review. Our team strives to provide outstanding service, and it's rewarding to know that we succeeded in making your visit a pleasant one. If there's anything else you need or any questions you have, we're always here to assist. Enjoy your Mercedes to the fullest, and we look forward to welcoming you back! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 26, 2024

somen1 responded

Great Mercedes Benz dealer! Sales and then service. They ARE what you expect from a Mercedes Benz Dealer!

May 26, 2024

somen1 responded

Keep up the great work!

May 04, 2024

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Employee Rating

I brought my E350 in for service on April 27, 2024. As always, my service advisor, Andrei Bucatari, was excellent in every way. From his knowledge of my car, coupled with his always going out of his wa More

by Thor Stensland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

RBM of Alpharetta responded

Hello Thor, Thank you for your wonderful review of our service advisor, Andrei Bucatari! We're thrilled you had such a positive experience. Andrei always strives to provide exceptional service, and your feedback confirms that. We truly value your trust and loyalty. If you have any further needs or questions, feel free to reach out. We are here for you and look forward to your next visit! Best wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

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Working with Dan Berry has been an absolute pleasure. We are in the midst of choosing our 4th Mercedes with RBM, with this decision being the most difficult to date. Dan has been nothing but patient and More

by Truconsulting
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry

Apr 02, 2024

RBM of Alpharetta responded

Hi Truconsulting, We were thrilled to hear about your exceptional experience with Dan Berry. His expertise, professionalism, and commitment to ensuring a seamless and stress-free process truly impressed us. We deeply appreciate your trust in us and are honored to have gained your business, as well as your loyalty for the long term. Congratulations on your new Mercedes-Benz! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

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Awesome experience, as usual, with Dan Berry and RBM Alpharetta. Exceptional service from Dan and his entire staff. He is the best in the business. Same with dealership. More

by ronaldrrivera8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Neil Turry, Lisa Brennan , Steve Byrd, Mary at front desk. Five stars.

Apr 02, 2024

RBM of Alpharetta responded

Hello Ronaldrrivera8, Thank you for your glowing review! We’re delighted to hear that your experience with Dan Berry exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Dan Berry and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

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