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Andrea Willert

Overview Reviews (3) Inventory (1143)

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Andrea Willert

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Andrea Willert

Warranty Administrator

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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3 Reviews

Overview Reviews (3) Inventory (1143)

Dealership Experience

10 yrs, 1 mo

not yet
rated

3 Reviews

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3 Reviews of Andrea Willert

October 10, 2024

Dealership Rating

Employee Rating

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of repair on my car I pick up my vehicle and it’s worse than it was before. Yes, the water pump is fixed, but I wanted the water leak to be done. If there was a possibility of another leak reoccurring I would have waited until I had the money to have a running vehicle or purchased another vehicle to get me to and from to work very disappointed I called and nobody has called to reach back out to me. More

by Amie peltier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Michael Livingston, Zach Morley, Shane Monjeau, Nancy Selvig, Madison Marschel , Kyle Nelson, Not sure

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Oct 11, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024 -

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024 -

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

August 13, 2024

Dealership Rating

Employee Rating

GREAT WORK! !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. More

by KOLSON2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Dardis, Michael Livingston, Zach Morley, Matthew Durbin, Hunter Bray, Bill Culley, Brady Severson, Keith Roper , Alex Fischer, BRADY SEVERSON WAS VERY HELPFUL.

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Aug 13, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that Keith and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

December 08, 2022

Dealership Rating

Employee Rating

Excellent customer service and satisfaction. Thanks for taking Excellent care of my suburban and explaining everything in detail. Thanks for taking Excellent care of my suburban and explaining everything in detail. More

by STALLMANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rochelle Rehm, Nancy Selvig, Destini Few , Anna Carlson, Maresa Leno, Carmen Ross, Traci Rud, Lee Sisco, Destany Tognotti

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Dec 09, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Automotive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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