Andrea Menchaca

Purchasing my new vehicle was seamless. The whole team at Hayes made the whole process from applying, test drive, answering questions, setting up all apps and devices, to signing all the pa The whole team at Hayes made the whole process from applying, test drive, answering questions, setting up all apps and devices, to signing all the paperwork easy! More

by Jclick Verified Customer Verified Customer

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Easy and super professional! Have been my dealership for last few years and will recommend Have been my dealership for last few years and will recommend More

by gleunam Verified Customer Verified Customer

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i recommend this dealer to anyone wanting ty buy an auto truck or car,they will work with you..very pleasant.. truck or car,they will work with you..very pleasant.. More

by dunnml Verified Customer Verified Customer

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Fantastic dealership, in doing business with, they were able to accomplish what many dealerships could not do, that is getting me financed so as to obtain the vehicle that i really needed and wanted which able to accomplish what many dealerships could not do, that is getting me financed so as to obtain the vehicle that i really needed and wanted which was a blessing indeed for my self and family, thank you so much for all who was involved in the purchase of our vehicle, from the manager down to Tracy Rogeri the sales lady, as well as the finance manager who made process so easy, again thank you so much for all who work there at Hayes Chrysler Dodge of gainesville ga.... More

by Darrell8000 Verified Customer Verified Customer

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Fast service, let you know exactly when your car will be ready, did an very good job all around. ready, did an very good job all around. More

by MEBOYSMITH3574 Verified Customer Verified Customer

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Our salesperson, Andrea, was great as was our finance officer that took care of all the paperwork to complete the deal. However, if not for another exemplary employee from across the street, Tracy, going officer that took care of all the paperwork to complete the deal. However, if not for another exemplary employee from across the street, Tracy, going out of her way to check on us after we had largely been ignored for the first several minutes we had been there, we would have likely driven the hour and a half back home without looking at the first vehicle. Perhaps the other employees were on break, or busy. But as a manager of a retail location, I can say I would not be happy if my employees didn't even offer a friendly greeting. More

by Itsallogic Verified Customer Verified Customer

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My experience was fantastic! My plan was just to drive through the dealership in case there was anything I would be interested in. My daughter and I saw a cute little Nissan Rog My plan was just to drive through the dealership in case there was anything I would be interested in. My daughter and I saw a cute little Nissan Rogue and got out to look at it. Andrea saw us and came by to say hi and see if we had any questions, no pressure at all . So pleasant and informative. Well, we decided to take a little drive and fell in love with the car , again no pressure . Everything was so positive that we decided to proceed and make an offer . It was a seamless transaction . We left owning the cute little car ! Everyone we dealt with was so friendly and helpful. We finished the paperwork with Reuben and are picking it up today. My family had used Hayes many times in the past and always a positive experience ! I definitely recommend Andrea if you need any help ! You won’t be disappointed ! More

by momalane Verified Customer Verified Customer

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Andrea M was our sales rep. From the begining to very end of the car negotiating process she was FABULOUS. She truly made the car buying experience enjoyable. No pressure no has From the begining to very end of the car negotiating process she was FABULOUS. She truly made the car buying experience enjoyable. No pressure no hassles. She is a true professional. So ask fochercwhen looking More

by snssound Verified Customer Verified Customer

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So when you’re looking for a specific model in a specific color for both the exterior and the interior you have to cast a wide net. In my case it was 8 vehicles at 8 separate dealerships across most of the U color for both the exterior and the interior you have to cast a wide net. In my case it was 8 vehicles at 8 separate dealerships across most of the US. Doing an out of state deal is a big workload for the salesperson and the finance manager involved more so than a local who walks in and it’s a done deal in under maybe 2 hours. Hayes closed the deal because of the over the top effort from Andrea Menchaca the salesperson and Bonnie Reed the finance manager. Both were knowledgeable and put in way more effort than normal. From dealing with a contracted mechanic I had to come in and do an inspection and test drive, patiently helping me through comparison shopping extended warranties, to being on the phone after hours coordinating with my shipping broker to get the vehicle delivered to me from Gainesville GA to NJ. The vehicle had lived its whole service life with the previous owner being maintained at Hayes service dept and as a former Heavy Equipment Mechanic I can tell you looking at the truck that they did an outstanding job. They even went the extra mile when I had questions about what was done at certain mileage so as to figure out the intervals for future maintenance requirements. To summarize as a team in everything from their pricing which was competitive across the majority of the country to customer service I would not hesitate to purchase another vehicle from them and would strongly recommend them to anyone I knew looking for a vehicle anywhere in the United States. More

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