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Andrea Gerace
Andrea Gerace at Bay Ridge Subaru
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Andrea Gerace

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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not yet
rated
133 Reviews

Dealership Experience

7 yrs, 11 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

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133 Reviews of Andrea Gerace

July 08, 2022

Dealership Rating
Employee Rating

I love Bayridge Subaru,the dealership and the sales people like Anthony Grippo and my Outback. More

by sfeldman292
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Michael Chiusano, Anthony Grippo , Mark Wildman

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Jul 08, 2022

Bay Ridge Subaru responded

Thank you for sharing! We're happy that you love it here at Bay Ridge Subaru and that you love your Outback even more. Enjoy the ride!

June 16, 2022

Dealership Rating
Employee Rating

Brought our 2017 Subaru Outback in for New York State inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Patricia Schumacher

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Jun 16, 2022

Bay Ridge Subaru responded

Thank you for your review! We're delighted Mark and the rest of the team delivered excellent, fast service on your 2017 Subaru Outback's New York State inspection and oil change. We look forward to seeing you again at Bay Ridge Subaru!

Jun 16, 2022

Bay Ridge Subaru responded

Thank you for your review! We're delighted Mark and the rest of the team delivered excellent, fast service on your 2017 Subaru Outback's New York State inspection and oil change. We look forward to seeing you again at Bay Ridge Subaru!

May 18, 2022

Dealership Rating

Customer service, communication,and timeliness. Would not recommend this dealership to anyone horrible experience and service. More

by Sunshine777.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Babayeva Annastacia , Andrew Gerace

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May 19, 2022

Bay Ridge Subaru responded

I'm very sorry to hear that we let you down. We take pride in our customer service and I apologize for leaving a poor impression. Unfortunately, we aren't able to locate your information in our database. Please give me a call as I would like to learn more about your experience. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

April 18, 2022

Dealership Rating
Employee Rating

Bay Ridge staffs in sales and services are very nice and kind. Therefore this is my 2nd car purchased. Thank you Sales specialist Andre and all More

by Forster
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Andre Arzuza, Roy Malinov, Patricia Schumacher

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Apr 18, 2022

Bay Ridge Subaru responded

Thank you for the five-star review for Bay Ridge Subaru, and congrats on your second purchase! We are lucky to have you as a customer and are thrilled you enjoyed working with Andre and our team. See you next time!

February 25, 2022

Dealership Rating
Employee Rating

My sbaru dealership is the best dealership in my area from the service to the sales the employees to the managers. More

by josephcodispoti72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Anthony Grippo, Andre Arzuza, Chris Malone , Raymond Duran, Mark Wildman

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Feb 28, 2022

Bay Ridge Subaru responded

Thank you for your confidence in our work! We are grateful to have you as a customer and we hope to welcome you back to Bay Ridge Subaru in the future. Have a great day!

February 18, 2022

Dealership Rating
Employee Rating

Everyone was very friendly from the time I drove in to the time I left. I was quoted up to 3 hours of service time and was in and out in 2! More

by samita OHanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Roy Malinov, Patricia Schumacher, Babayeva Annastacia, Robinson Rodriguez , Ernest Wan , Mark Wildman

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Feb 21, 2022

Bay Ridge Subaru responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Bay Ridge Subaru and for stopping by to share your feedback. Drive safely!

February 16, 2022

Dealership Rating
Employee Rating

My car is back to rolling smooth and quiet thanks to these guys. Much more trustworthy than your bargain mechanics. More

by IJFREDERICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anastacia

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Feb 17, 2022

Bay Ridge Subaru responded

It's fantastic to hear that we've earned your trust! It was our pleasure to get you safely back on the road and return your vehicle to prime condition. Thank you for your supportive review from all of us at Bay Ridge Subaru, and we hope you'll stop by again next time you require service!

February 14, 2022

Dealership Rating
Employee Rating

A real point to point inspection. What I mean is your car will leave the service center feeling new. Perfect customer service and convenient lounge/waiting area. More

by NYCBG09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Patricia Schumacher, Babayeva Annastacia, Robinson Rodriguez , Ernest Wan

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Feb 15, 2022

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

February 04, 2022

Dealership Rating
Employee Rating

Bay ridge Subaru has great service all around. Went in for a quick oil change and inspection was out in 30 minutes and they topped off all fluids. Service advisor Annastacia was also very helpful. More

by jxpeople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Babayeva Annastacia

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Feb 07, 2022

Bay Ridge Subaru responded

It was our pleasure to assist you with your service needs! Thank you for choosing Bay Ridge Subaru and for highlighting Annastacia's great work. We hope to welcome you back in the future!

February 03, 2022

Dealership Rating
Employee Rating

I love this place! Bay Ridge Subaru is the best dealer by far! The service department is extremely friendly and respectful. More

by QUIGMISTER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano , David Rong

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Feb 04, 2022

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

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