Andrea Barrett
Andrea Barrett at Matthews Nissan

Andrea Barrett

Service Manager

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
194 Reviews
4.9

194 Reviews

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194 Reviews of Andrea Barrett

September 02, 2025

Dealership Rating
Employee Rating

One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b More

by cdoyle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 18, 2025

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Employee Rating

Tonya is a very good Service Advisor, along with the entire Service Department. Have always gotten great service. More

by dageorge6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Tonya Sitkowski

Aug 19, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 14, 2025

Dealership Rating
Employee Rating

Everyone was very knowledgeable and helpful. I didn’t feel pressured or in over my head and they made me extremely comfortable. It was a fun buying experience and I will definitely continue to d More

by meredithlward1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 01, 2025

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Employee Rating

Courtesy, quality, and communication all great as usual - still best in Southern Tier Bob Cline More

by RCLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Matt Taft

Jul 07, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 29, 2025

Dealership Rating
Employee Rating

I can always count on Matt for excellent service, knowledge and honesty. He is always available to answer any questions I may have as well. More

by kaycera3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

May 30, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 30, 2025

Dealership Rating
Employee Rating

Very pleasant experience and easy to work with, and listen to exactly what you want. More

by dallaszone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 17, 2025

Dealership Rating
Employee Rating

Andrea was very helpful, as always. I know I’m in good hands every time at Matthews due to her leadership and her staff. Tom Corgel More

by tomcorgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews Nissan responded

Hi- Thank you Tom for choosing Matthews! We're delighted to hear about your positive experience with Andrea. We appreciate your kind words and look forward to serving you again in the future.

April 08, 2025

Dealership Rating
Employee Rating

Have been having my car serviced here for years. Always satisfied, never had a problem. More

by RMATERESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

Dealership Rating
Employee Rating

I've been leasing my Rouge there for the last 9 years. Had some ups and downs with the salesmen, but this year was exceptional service with Justun Blunt. Always returned my call if I had an issue. I hig More

by dhayes3283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Justin Blunt

Mar 31, 2025

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review!

March 15, 2025

Dealership Rating
Employee Rating

Willing to work with you. Because of that, I continue to lease and service my car there. More

by jonmorris8
Recommend Dealer
Yes
Mar 17, 2025

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

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