Andre Gayle

We are repeat customers for more than one reason: Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. More

by tooeaseshopping Verified Customer Verified Customer

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The staff was extremely knowledgeable and friendly. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. More

by kksolem Verified Customer Verified Customer

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From start to finish, this was the best experience I've ever had with a new vehicle lease/purchase. I'm on bedrest and having a hard time physically and asked to be contacted only by email or text and requ ever had with a new vehicle lease/purchase. I'm on bedrest and having a hard time physically and asked to be contacted only by email or text and requested specific detailed information so that my physical interactions could be kept to a minimum. Susan was the only sales person I reached out to (out of half a dozen dealerships) that adhered to all of my wishes. She made my experience AMAZING! The dealership had a playroom and kept an eye out for my little kids while my husband did the test drive and gave feedback to me via facetime. It was so helpful to not have to physically stress myself out. I have never had such a fantastic experience car buying. More

by saintedna Verified Customer Verified Customer

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They were very responsive with my initial call. They heard what I would like, and located the model. It was an easy process, quick and efficient. Everyone I met and worked with there was kind and They heard what I would like, and located the model. It was an easy process, quick and efficient. Everyone I met and worked with there was kind and positive. There is a real familial feel to Annapolis Subaru. More

by dontwalkawayr Verified Customer Verified Customer

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Ellie was so helpful every step of the way! I love my Subaru, and will be back for another in the future! I love my Subaru, and will be back for another in the future! More

by madsreds Verified Customer Verified Customer

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Purchasing process poor- the salesperson changed at the last minute - 3 days before we were to pick up the car, price changed, car inadequately prepped ( things like plastic still on console, seat covers n last minute - 3 days before we were to pick up the car, price changed, car inadequately prepped ( things like plastic still on console, seat covers not properly installed and came off on first drive home , took racks left in parts and not accessible by the salesperson. etc) . We had to wait a very long time to pay for the car with the business person , got way too much pressure to buy all the dealer add on plans and almost no time spent on going over the car before we left- even though not our first Subaru, it had features not present on our other Subaru and we had no idea how to get the car added to our my Subaru app or starlink features set up. When we purchased our first Subaru the salesperson went over every feature of the vehicle- The dealership appeared too busy to accommodate the clients that were there and seemed to favor walk ins over someone who had already purchased a car and were trying to get it delivered. More

by gwpiper Verified Customer Verified Customer

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They were Welcoming, friendly, and offered quick service! Patient with me through the processes. Thanks! Patient with me through the processes. Thanks! More

by ommonroe Verified Customer Verified Customer

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Susan Coolen was extremely knowledgeable concerning the Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our e Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our experience has been a very good one and I highly recommend them. More

by cath7581 Verified Customer Verified Customer

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Once again, Susan went the extra mile to satisfy me. And a sales supervisor chimed in. Nice to feel so important. Professional coordination with the service department enable me to get back on the road And a sales supervisor chimed in. Nice to feel so important. Professional coordination with the service department enable me to get back on the road in my new outback. And Annapolis Subaru does it again! More

by rsthil45 Verified Customer Verified Customer

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It is always a great experience buying here. Susan makes the process easy and pain free! Marissa and Andre were great to work with as well! Susan makes the process easy and pain free! Marissa and Andre were great to work with as well! More

by lbonsal22 Verified Customer Verified Customer

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