I pride myself on a high level of customer service, along with a no-pressure approach to sales. Hi, my name is Ana! I have a background in clinical psychology and higher education, so customer service and customer satisfaction are my top priority. My goal is to make the process of buying and/or selling a car as easy as possible - and I will always buy you a gift when go through this process with me! I look forward to working with you! •También hablo Español • •Também falo Português •
Read moreDealership Experience
2 yrs, 3 mos
Industry Experience
2 yrs, 3 mos
Languages Spoken
Portuguese
Spanish
304 Reviews
Write a Review304 Reviews of Ana Lima
November 16, 2024
Muy feliz con su atención, El servicio de Ana es excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información a mi esposo y a mi, ¡Gracias por una gran experiencia! More
Other Employees Tagged: Mark Brown, Noah Serafine, Christopher Wolf
November 03, 2024
Me encantó el servicio que me ofreció Ana . Me informó muy bien de la parte económica y de la calidad de nuestro carro. Ana es muy amistosa y te hace sentir a gusto y en confianza. Me informó muy bien de la parte económica y de la calidad de nuestro carro. Ana es muy amistosa y te hace sentir a gusto y en confianza. More
October 31, 2024
Ana and the technician Jadon made it easy to buy here I was confused about the screen and technology changes but they knew their product and that helped me make my decision to buy ain Sarasota was confused about the screen and technology changes but they knew their product and that helped me make my decision to buy ain Sarasota More
Other Employees Tagged: Jordan Kripas, Jaden Shelburne
October 31, 2024
Ana sent me an unsolicited email about the 2024 Lexus. When the first hurricane totaled out my cars I made an appointment with Anna to explore buying a replacement Lexus. Her knowledge, good humor and a When the first hurricane totaled out my cars I made an appointment with Anna to explore buying a replacement Lexus. Her knowledge, good humor and attentiveness made the purchase an easy decision to make. I have owned Lexus automobiles for several years without any disappointments. More
Other Employees Tagged: Noah Serafine
October 27, 2024
I wish there were 10 stars to give out. Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she did. I was starting to give up on buying a car, until I saw her in the showroom. I told my husband that I wanted her to help us. She started out asking great about what I wanted as features in a car and provided excellent suggestions that Help us find the perfect car. She knows the Lexus product so well that we felt confident with everything that she told us. She made us feel more like friends than just customers. We couldn’t have asked for a better person to make our purchase run so smooth. Her manager Shaun was awesome too. He was very understanding of what we needed to made this purchase happen. I loved that he came out of his office to introduce himself. Little things like that are why we came back for another purchase in Sarasota. Jaden was so enthusiastic about showing me my new car, it made the process amazing! Love that kid!! And last but not least, the financial Manager Chuck was very detailed and knowledgeable about the process and walking us through all the paperwork. I am completely sold on the Lexus product and will never go anywhere else but Lexus if Sarasota. It was worth the drive up there. Thank you to everyone!! More
Other Employees Tagged: Chuck Johnson, Shaun Mathis, Christopher Wolf, Jaden Shelburne
October 27, 2024
All I can say is WOW, I have waited a couple days to write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. Ana Lima is a no pressure saleslady that knows her stuff. she knew the cars inside and out, all the options and functions. My wife Michelle felt so at ease and it all was because of Ana. She made this sale happen no question about it. Thank you Ana!!!! The Sales Leader Shaun was also extremely nice and a true pleasure to deal with. Its very unusual to find a sales team like this. They made us feel special, and it was so nice to get service like that. Lexus of Sarasota needs to keep these guys forever!!!!! they make your whole dealership shine!!! Thank you, Shaun!!! Jaden Shelburne was a real help to Michelle showing her the new car and how to work the screens, and how to setup the phone app. he even had a bad injury to his thumb but you couldn't tell because he was so focused with getting my wife setup correctly with her new ride. Very nice job Jaden. Christopher Lima, was a class act. He was speaking to me as my wife was getting her training on the car. He didn't have to say anything to me, but being the high quality salesman that he is, he made sure that we had a great experience at Lexus of Sarasota. Thank you to everyone, that made our car buying experience the best it could be. its no wonder why we stay with Lexus. More
Other Employees Tagged: Chuck Johnson, Shaun Mathis
October 26, 2024
The dealership was amazing. They work out a deal that I can afford. I was in and out which is surprising because when I went to other dealerships I spend all day. I am very grat They work out a deal that I can afford. I was in and out which is surprising because when I went to other dealerships I spend all day. I am very grateful for Ana. More
Other Employees Tagged: John Knight
October 26, 2024
Ana Lima is a very good saleslady. We will definitely recommend her. Very satisfied! Ask for her! We will definitely recommend her. Very satisfied! Ask for her! More
Other Employees Tagged: Jenny Bethell, Kenny Clark, John Knight