Ana Beltran
Ana Beltran at Gettel Toyota of Lakewood
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Ana Beltran

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.2
24 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

4 yrs

Languages Spoken

English English

Spanish Spanish

4.2

24 Reviews

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24 Reviews of Ana Beltran

June 04, 2024

Dealership Rating
Employee Rating

I leased a Highlander 4 months ago from this dealership, paid $7500 down. I talked to the salesperson the very next day and told him I hated the SUV. I have been back many times to try and get them to take More

by TrishChandlerREALTOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 04, 2024

Gettel Toyota of Lakewood responded

I am sorry you are so unhappy with your new Highlander. I spoke with your Salesman and our General Sales Manager. They tried to help you by offering you other options but they could not find anything that was financially acceptable. I understand we even put on a trailer hitch for no additional charge. Again we don't like to see any customer dissatisfied with their purchase, but we were unable to find a mutually acceptable solution. Ryan Fischer General Manager

June 01, 2024

Dealership Rating
Employee Rating

Excellent Experience dealing at Gettel Toyota of Lakewood. I would highly recommend Toyota vehicles and the Excellent customer experience when purchasing a vehicle. More

by kgabel0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review . It looks like you had a positive experience with sales and also enjoy working with service. Congratulations on your new Toyota Ryan Fischer General Manager

May 31, 2024

Dealership Rating
Employee Rating

Great dealership with great employees! Their customer service was excellent and they were consistently helpful. More

by cmann369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad everyone has been so helpful. Ryan Fischer General Manager

May 13, 2024

Dealership Rating
Employee Rating

I am very impressed with both service and sales at Gettel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales hel More

by Mike@osmse.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh

May 13, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation Mike. I am glad you had such a positive experience at our Dealership. I see you worked with Jacob and Ana and it sound like they were very helpful. We all appreciate your support. Ryan Fischer General Manager

May 03, 2024

Dealership Rating
Employee Rating

We were treated so well everyone we came in touch with was so efficient and Scott was the best More

by HHFZ137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh , Scott and terry

May 03, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. We all appreciate your support. Ryan Fischer General Manager

April 25, 2024

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Employee Rating

Everyone was so thoughtful and friendly and did an excellent job. Cannot wait until I come back. More

by STEAKGRILLMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with our Service Team. Ryan Fischer General Manager

April 07, 2024

Dealership Rating
Employee Rating

Excellent job! I loved the service. The help, my car. Thank you for taking care of it! More

by KRISTINAALDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review Kristina! The whole team really appreciates your support. Ryan Fischer General Manager

Apr 08, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review Kristina. Our whole team really appreciates your support. Ryan Fischer General Manager

April 03, 2024

Dealership Rating
Employee Rating

Did a nice quick maintenance check on my car. Everyone was very nice and helpful. More

by Morawsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Ana was so helpful. Ryan Fischer General Manager

March 15, 2024

Dealership Rating
Employee Rating

I decline your request. I have no interest in any further correspondence about this subject. More

by DELCOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Anderson

Mar 18, 2024

Gettel Toyota of Lakewood responded

We have noted this information on your account. I am sorry for any inconvenience. Ryan Fischer General Manager

March 12, 2024

Dealership Rating
Employee Rating

Everyone was courteous and respectful I was however disappointed that my oil change coupon was not accepted because I didn’t present it first thing writing my order We did not process invoice yet so More

by gpd325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Gettel Toyota of Lakewood responded

Thanks for the four star review. I don't understand why we wouldn't take the coupon. Please contact Diane Beimann our Customer Relations Manager Diane Beimann at 941-567-1080 and she will look into this for you. Ryan Fischer General Manager

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