Ana Bejarano

They were Efficient and completed the work in timely manner. Staff was friendly too. Thank you manner. Staff was friendly too. Thank you More

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I highly recommend Jaguar Land Rover of Chantilly’s service department. My experiences with them has been excellent and I commend them for standing behind their work. Although in most cases repairs are service department. My experiences with them has been excellent and I commend them for standing behind their work. Although in most cases repairs are done right the first time, I recently encountered an issue that needed to be readdressed. Rather than the service team denying accountability, they extended the offer to make it right without hesitation, and no extra charge. In doing so, I was given a loaner car until all repairs were complete and I was satisfied with the work done. I haven’t had any issues since. That level of integrity and transparency is a model that other dealerships should follow. Specifically, I’d like commend my service advisor, Anna, and the service manager, Kevin for keeping me in loop during the repairs and assuring me that any and all related issues will be resolved promptly. I could not have asked for better service and will highly recommend and refer them to anyone needing automotive service and repair. Keep up the great work Anna, Kevin and the service department team. More

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Land Rover of Chantilly fixed my car quickly and I only had a loaner for one day. Great customer service especially James who called me a few times to let me know the progress of my car. Good people at Cha had a loaner for one day. Great customer service especially James who called me a few times to let me know the progress of my car. Good people at Chantilly Land Rover. More

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The dealer did not correct and fix the car and sent me away with an SUV that doesn’t work. away with an SUV that doesn’t work. More

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Amazing service experience! Very professional and helpful. I truly received the help I needed. Thanks Very professional and helpful. I truly received the help I needed. Thanks More

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Great service. Work completed in expected amount of time. Great waiting room for customers waiting for their car. Work completed in expected amount of time. Great waiting room for customers waiting for their car. More

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Great service and wonderful customer support. They did a great job on my Range Rover! They did a great job on my Range Rover! More

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The service rep Ana Bejarano is knowledgeable, helpful and professional. She treated us like a valued customer. and professional. She treated us like a valued customer. More

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I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learned the car wouldn’t get into that week. The car was finally looked at the next Wednesday, eight days after I dropped it off. It was a further week before my car was done. Why would you make an appointment when your shop was too busy took on the car? More

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Very satisfied with the service that was received. The communication concerning my car was informative and useful. The communication concerning my car was informative and useful. More

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