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Amy Petersen
Amy Petersen at Arlington Heights Buick GMC
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Amy Petersen

Service BDC/Customer Relation Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Amy Petersen

August 16, 2024

Dealership Rating
Employee Rating

Easy to drop off and fixed in a timely manor. So far it was good experiences. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Aiello

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Aug 19, 2024

Arlington Heights Buick GMC responded

Thank you for your 5-star review, Lucy! We at Arlington Heights Buick GMC appreciate your support and value your experience. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

April 05, 2024

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Employee Rating

Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More

by KARENPCPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Robert Baturin , Allie

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Apr 08, 2024

Arlington Heights Buick GMC responded

Karen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 13, 2024

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Employee Rating

Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful More

by Spokojny84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike Baker, Eliot Pergricht, Mike O'Connell, Samantha Edwards, Chris Parisi, Amin Aminipanah , Dean Fay, Brian Poteracki

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Mar 16, 2024

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Eliot was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

January 18, 2024

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Employee Rating

Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Dean Fay, Brian Poteracki

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Jan 19, 2024

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Arlington Heights Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

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Thank you very much for everything I was so happy to be there one again thx More

by javier.eloisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Arlington Heights Buick GMC responded

Javier, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

December 14, 2023

Dealership Rating
Employee Rating

I have been buying cars from this dealership for many years. The service and salespeople are excellent. More

by AJof5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi

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Dec 14, 2023

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

November 28, 2023

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Employee Rating

Excellent service. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. More

by DEEPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

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Nov 28, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

October 18, 2023

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Employee Rating

Customer service was TOP NOTCH! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! More

by ryanweade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey, Mike O'Connell, Michael Audino , Brian Poteracki, Ben Shenk

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Oct 20, 2023

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

September 27, 2023

Dealership Rating
Employee Rating

Great service experience. David had me back on the road within an hour. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki

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Sep 28, 2023

Arlington Heights Buick GMC responded

Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

September 12, 2023

Dealership Rating
Employee Rating

The service department is the top reason why we have bought/leased cars here since 1994! They are helpful, courteous & know their products well. More

by LeeBee69
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Dean Fay, Brian Poteracki

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Sep 13, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Lee. Sincerely, The Arlington Heights Buick GMC Team

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