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Amy Micuda

Overview Reviews (32) Inventory (210)

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Amy Micuda

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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4.4

32 Reviews

Overview Reviews (32) Inventory (210)

4.4

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Amy Micuda

October 07, 2025

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Employee Rating

Oil change performed quicker than quoted. Did not do the requested tire rotation. Now I have to go back again. Did not do the requested tire rotation. Now I have to go back again. More

by MRM

Verified Customer

Recommend Dealer

Other Employees Tagged: Amy Micuda

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Oct 07, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or your Service Advisor to discuss your situation in private. Thank you. Have a great day!

Oct 09, 2025 -

MRM responded

I returned today and the tire rotation was completed at “no charge” which was very much appreciated!

October 01, 2025

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Employee Rating

Having been a customer of Michiana Chrysler Dodge Jeep RAM Fiat for many years, I have always found their sales and service support staff to be excellent. And during my most recent visit and transaction, RAM Fiat for many years, I have always found their sales and service support staff to be excellent. And during my most recent visit and transaction, they once again, did not disappoint. Ryan Chamberlin provided me with an A-Plus and great customer sales experience! His detailed explanations, knowledge of products, and industry experience were immediately evident - and greatly appreciated. Well done Ryan, and the entire Michiana Michiana Chrysler Dodge Jeep RAM Fiat team! More

by JEFFNOLEN

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Chamberlin, Victor Sheetz , Matt

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Oct 02, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Dodge! Have a great day and a wonderful weekend! :)

September 26, 2025

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Employee Rating

very expensive to get your car fixed there at the shop but the people were friendly though. but the people were friendly though. More

by Groves.latoya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Patricia Novak, Elizabeth Kashani

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Sep 26, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! Our prices are competitive in the market. We will always be here for you! Have a wonderful weekend! :)

September 10, 2025

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Employee Rating

Receiving the video on the work that needed to be completed was very helpful and great. completed was very helpful and great. More

by Susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 11, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

August 28, 2025

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Employee Rating

Horrible. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. More

by mklaer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Aug 28, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or email him at dbailey@michianacdjr.com to discuss your situation in private. Thank you. Have a great day!

August 21, 2025

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Employee Rating

Very courteous and helpful, Yhey helped me, despite my money issues and credit problems! Everything was fixed when I told them about it money issues and credit problems! Everything was fixed when I told them about it More

by torrestjosephrice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Aug 21, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 14, 2025

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Employee Rating

Staff attentive and informative ready to serve. Did what I needed to be done well. Did what I needed to be done well. More

by MBShaffer2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Aug 14, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

July 31, 2025

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Employee Rating

Satisfying Amy is good dealerships she know what I needs my car Chrysler. In future I will come see Amy again! my car Chrysler. In future I will come see Amy again! More

by louisajames11347

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

Report | Print

Jul 31, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Chrysler! Have a wonderful weekend! :)

July 30, 2025

Dealership Rating

Employee Rating

Amy was very friendly, knowledgable and professional. It was very much appreciated. Will return business when I need a new car. It was very much appreciated. Will return business when I need a new car. More

by epoch07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Jul 31, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

July 27, 2025

Dealership Rating

Employee Rating

Amy is rude! She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the same way. More

by RACHEL54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Christopher Madsen

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Jul 28, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

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