I just started back in the auto industry, after taking some time off to do finance for motorcycles. I am very excited to be part of this team and to help you find the right vehicle for your needs and budget. I am a Colorado native.
Read moreDealership Experience
2 yrs, 3 mos
Industry Experience
21 yrs
13 Reviews
Write a Review13 Reviews of Amy Krutsinger
April 01, 2024
My experience with AutoNation, specifically with their commercial manager Amy, was nothing short of a nightmare dressed as a business transaction. The disdain and utter lack of professionalism I encounter commercial manager Amy, was nothing short of a nightmare dressed as a business transaction. The disdain and utter lack of professionalism I encountered was mind-boggling. It's as if the concept of customer service was an alien notion to her. Each unanswered call, each moment of silence, felt like a slap in the face—a clear message that my business, and by extension, I myself, were of no consequence.Imagine reaching out six times, each call echoing into a void, punctuated by a single, half-hearted callback that served only to highlight Amy's apparent irritation at having to deal with a "mere" small business owner looking to purchase three trucks. It was a masterclass in how to alienate and dishearten a customer. The message was crystal clear: I was an annoyance, an unwelcome interruption to her day.This wasn't just rudeness; it was an outright dismissal, a level of unprofessionalism so profound it left me reeling. It's one thing to miss a call, but it's an entirely different universe to make a customer feel like an unwelcome burden. This wasn't merely a lost sale; it was a lost opportunity for AutoNation to show that it values every customer, regardless of the size of their purchase.I was driven away, not just by the absence of service, but by the palpable disdain with which I was treated. My advice to anyone considering giving their business to AutoNation, especially to those dealing with Amy, is to run—not walk—in the opposite direction. There are places where your business and you as a person will be valued and respected. Unfortunately, AutoNation, under Amy's guidance, is not that place. My ordeal was a stark reminder that where one chooses to spend their hard-earned money is important. Choose a dealership that doesn't just want your business but respects it. More
March 10, 2024
Ask for Amy Krutsinger! She went above and beyond to put me in my dream vehicle!!! She treated me and my family like we were family; she was very personable, welcoming and c She went above and beyond to put me in my dream vehicle!!! She treated me and my family like we were family; she was very personable, welcoming and checked in on us even after the purchase. More
September 28, 2023
Been 19 years since I bought a new truck. Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressu Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressure sales. Mike got me exactly what I wanted from the Colorado Springs. I hope this Dodge Ram is as great as my 2004 Ram was. I would highly recommend Broadway Dodge Auto Nation. In our country of uncertainty it is awesome to know and meet good people and that I did. Thank you. More
Other Employees Tagged: Mike and Nazeeb
August 23, 2023
AutoNation dodge ram on broadway is an Amazing dealership that makes you feel welcome, with amazing friendly staff. that makes you feel welcome, with amazing friendly staff. More
Other Employees Tagged: Juan Alegria, David Basile, Chris Clifton, Jeff Miller, Aaron Weiker
July 07, 2023
Had a great experience with this dealership. I had some very specific requirements and they went out of their way to help me. I would definitely recommend to my friends and family. I had some very specific requirements and they went out of their way to help me. I would definitely recommend to my friends and family. More
Other Employees Tagged: Juan Alegria
June 01, 2023
Love the employees at the dealership,would defer friends and family’s to visit the dealership and family’s to visit the dealership More
Other Employees Tagged: Shaun Maurer , Juan Alegria, Mark Cerni, Paul Crabtree, Patrick Drum, Rider Funez, Michael Lettman, Hal Turley, Ted Vaughan
March 31, 2023
I went in for an oil change and requested a new plug for the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. More
Other Employees Tagged: Shaun Maurer , David Basile, Mark Cerni, Patrick Drum, Rider Funez, Michael Lettman, Hal Turley