Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix | Page 18

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
196 Reviews
5.0

196 Reviews

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196 Reviews of Amy Felix

June 10, 2023

Dealership Rating
Employee Rating

It was a great experience at the Mazda dealership yesterday I am very pleased and will come back More

by AEGM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Chris Diaz, Andrew Navarro, Rudy Soto, Roy Wells, Tyler Westenhaver

Jun 13, 2023

Mazda of Claremont responded

We appreciate your great review! Thank you for your kind words for us, we'll be sure to pass them along to our team! We look forward to working with you again!

June 07, 2023

Dealership Rating
Employee Rating

Nice new facility and the service advisors were top notch. Unfortunately I will never be going back and cannot in good faith recommend this dealer. I had never had a problem with my car until I bro More

by scoobysnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 07, 2023

Mazda of Claremont responded

Hello, my name is Roy Wells, Service Manager with Mazda of Claremont. I would like to discuss this situation with you at your earliest convenience. Please call me direct at 99-451-5158. Thank you

May 26, 2023

Dealership Rating
Employee Rating

Love that they provide video and measurements on inspections! Quick and easy I was in and out in an hr or so More

by xmrjrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2023

Dealership Rating
Employee Rating

I was greeted by the service associate who immediately helped me check in and then showed me to the waiting area. The waiting area is fully stocked with coffee, hot chocolate, tea, water and plenty of sn More

by michellelave68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2023

Dealership Rating
Employee Rating

Great job. Clean garage with a well informed and helpful staff. Will be taking our new Mazda here from now on. More

by S_BARROWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells

May 16, 2023

Mazda of Claremont responded

Always happy to help! We appreciate your kind review and we will be sure to tell our service team about your review of their cleanliness. If you need anything else please give us a call or come by!

April 11, 2023

Dealership Rating
Employee Rating

They are amazing! I love the care and knowledge of the cars. Would recommend 100% More

by APAREDES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Rudy Soto, Roy Wells

Apr 17, 2023

Mazda of Claremont responded

We are so thrilled to hear you were pleased with your experience. We appreciate you taking the time to write a kind review.

April 02, 2023

Dealership Rating
Employee Rating

Great customer service and explanations of what my car needed and how it was fixed! More

by monicacmacias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Juan Banuelos, Chris Diaz, Chris Hernandez, Andrew Navarro, Rudy Soto, Roy Wells, Tyler Westenhaver

Apr 03, 2023

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

April 01, 2023

Dealership Rating
Employee Rating

Amazing service and friendly customer service. Amy was very helpful and made me as comfortable with waters and coffee as I waited for my car. More

by Ari Gojali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Mazda of Claremont responded

Ari, thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. Take care!

March 27, 2023

Dealership Rating
Employee Rating

Customer service was excellent. Did not have to wait. The video explained what service was provided and what needed to be done. Car was ready at time given. Amy was attentive an More

by animaniacs5552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

March 26, 2023

Dealership Rating
Employee Rating

Communication was great, the facility was clean and everything was easy and total time was fast More

by mataztinkerbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

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