Amy Carpenter

Lucy was amazing as always! Knows her job and gives you an excellent guest experience. She gets a five star review. I was a bit disappointed with the tech as during the insp Knows her job and gives you an excellent guest experience. She gets a five star review. I was a bit disappointed with the tech as during the inspection he missed that the driver side rear brake light was out. Heading back today to take care of. Overall still happy. More

by DANALEAVITT71 Verified Customer Verified Customer

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Two Lyft drivers refused to take me an my medical service dog home after drop-reported to Lyft. Amy wrote down the wrong license plate number on the DMV form dog home after drop-reported to Lyft. Amy wrote down the wrong license plate number on the DMV form More

by lyda.hilbert Verified Customer Verified Customer

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Simple, straight forward, and courteous. I would definitely come back to the dealership for future service. I would definitely come back to the dealership for future service. More

by nmiller0113 Verified Customer Verified Customer

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The new system to show video at the moment when technician work in you car it's excellent Thanks for that. And employees are very friendly. technician work in you car it's excellent Thanks for that. And employees are very friendly. More

by XAVIEROMNI Verified Customer Verified Customer

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I waited over 3 hours for a checkup - cars that came after me were handled before me No update or communication in between - low energy of the whole place - taking us, customers for granted after me were handled before me No update or communication in between - low energy of the whole place - taking us, customers for granted More

by Satnarayan Verified Customer Verified Customer

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My Honda Sport Touring Hatchback ? ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few day ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few days ago, I called many times and left messages and no one called back. More

by INFO92 Verified Customer Verified Customer

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Needs better communication Better communication about what my car needs before I am told it's ready, so I can make the decision as to whether I want to get the additional items fixed the same day what my car needs before I am told it's ready, so I can make the decision as to whether I want to get the additional items fixed the same day More

by MSIYAM.LCSW Verified Customer Verified Customer

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As usual, excellent experience. My car is in the best hands. Advisers are friendly, helpful and know their job very well. My car is in the best hands. Advisers are friendly, helpful and know their job very well. More

by jp Verified Customer Verified Customer

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I'm really sorry but I do not like being forced to complete a survey. complete a survey. More

by edwest0 Verified Customer Verified Customer

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Amy was friendly, helpful, and professional. A good face for your organization. Thank you again A good face for your organization. Thank you again More

by DLBOYAN Verified Customer Verified Customer

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