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Amy Briggs
20 Reviews
20 Reviews of Amy Briggs
March 08, 2024
The staff at Lithia VW is very polite, courteous and helpful. They gave me a great deal!! This is my third purchase with them since 2017 and I will be back again in the future… Brittany and Preston were helpful. They gave me a great deal!! This is my third purchase with them since 2017 and I will be back again in the future… Brittany and Preston were great to work with! More
by Glenn Kunkel
Other Employees Tagged: Evan Doyle, Preston Davidson, Alyssa Decker , Brent Lister, Brittany Lommori
January 29, 2024
Friendly, Efficient, Exceptional Customer Service, They really go the extra mile for their customers, thank you really go the extra mile for their customers, thank you More
by richmondallister23
Other Employees Tagged: Preston Davidson, Craig Phillips, Hannah Rochna, Christopher Osorio, Andre Ribeiro , Jayquan Jackson, Brent Lister, Randy Maddy, Christian Valadez
November 20, 2023
As always it’s a pleasure working with Preston and Guy at Lithia VW RENO Lithia VW RENO More
by rebeccaleefraga
Other Employees Tagged: Preston Davidson, Hannah Rochna, Christopher Osorio , Guy sales
October 12, 2023
Very good customer service they deliver to house they were very amazing I love the new car they have picked to replace my totalled one were very amazing I love the new car they have picked to replace my totalled one More
by destinywestley6
Other Employees Tagged: Corey Wild, Craig Phillips, Alyssa Decker, Hannah Rochna, Christopher Osorio, Colton Felix-Olais, Andre Ribeiro , Jayquan Jackson, Christian Valadez
May 13, 2021
Lithia VW in Reno is Best Auto Dealer in Washoe County. I have purchased three vehicles since 2014. Always treated like family. Outstanding Excellence Professional have purchased three vehicles since 2014. Always treated like family. Outstanding Excellence Professional More
by sweetferiend
Other Employees Tagged: Evan Doyle , Ruben Camarena, Carlos Dominguez, Matt Ellison, Bryttani Estep, Heather Leffler, S. David Wolpe, Brook, he went the extra mile for me. Want to let him know he is Outstanding!
February 10, 2021
They provided the worst service I have ever experienced. It stated when my engine blew. It was covered under warranty so I took it to the dealership to get it serviced. Two months later and many rude phone It stated when my engine blew. It was covered under warranty so I took it to the dealership to get it serviced. Two months later and many rude phone calls later as I was asking for updates my car was fixed, I got my car back, only for the wiring harness to fall off. Fast forward about 11 months later I take my car for it’s scheduled oil change and a lube tech noticed that my rear main seal is was leaking. So I took it to the dealership to get it fixed. They charge 2000 dollars for the repair. I get my car back and the check engine light is on so I return it to them. Later that day they say they fixed it. I drove my car 6 miles from the dealership before my engine died. I take it back to the mechanics. They inform me that my engine had blown. Then to top it off they threaten me with storage fees so I had to pay to tow my car off they lot 4 days after I paid the 2 grand to fix my car. The warranty for there work expired while they were fixing it so now I’m screwed. Thanks Volkswagen for sucking at fixing your own cars. I wouldn’t trust the mechanics here to change oil on any of my cars, let alone a major repair. I thought almost 200 dollars an hour would get you better mechanical work done. More
by gaultbr
Other Employees Tagged: Corey Wild, Evan Doyle , Carlos Dominguez, Heather Leffler
October 21, 2020
Had a recall notice come in the mail, called them and they got me scheduled for a time that worked best for me. Had an issue the day of my appointment and had to call them after I should have been there. they got me scheduled for a time that worked best for me. Had an issue the day of my appointment and had to call them after I should have been there. They were great with a reschedule no issues. Waited in the lounge while they performed the needed items. Very nice comfy place to wait. More
by Mel Nelson
Other Employees Tagged: Corey Wild , Carlos Dominguez, Jeffery Labranch
October 15, 2020
I brought my 2005 VW passat 1.8T in because I needed a key programmed, they couldn't program the key I just bought from there parts department, and couldn't tell me why ,they made a rough guess, would ha key programmed, they couldn't program the key I just bought from there parts department, and couldn't tell me why ,they made a rough guess, would have cost about $1000 ,no guarantee it would work ,but I would still have to pay it ,didn't make me happy, Amy was very professional, ive lost confidence in your computer tech. More
by jbabbs333
Other Employees Tagged: Your computer tech couldn't figure out how to program a key ,and couldn't give me a reason with a guaranty it would work ,would cost me $1000 work or not
September 30, 2020
Friendly service and able to walk in for an oil change. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. More
by Sparksstingers
Other Employees Tagged: Carlos Dominguez
September 20, 2020
This dealership and it's employees are God sent! Love these people! Just can't RAVE enough about them! Absolutely great. Just such a great experience! these people! Just can't RAVE enough about them! Absolutely great. Just such a great experience! More
by summers21373
Other Employees Tagged: Guy Horton, Matt York , Matt Ellison, Bryttani Estep, Nabil Shamon, S. David Wolpe
