Amin Keshani

The sales team is deceitful they sell “ certified “pre owned vehicles that aren’t certified. After 4 months of owning my car I find out it is in need of service that should have been done before it was so owned vehicles that aren’t certified. After 4 months of owning my car I find out it is in need of service that should have been done before it was sold to me as certified. The service team is slow and has poor communication skills there service department doesn’t keep oil or oil filters in stock I’m sure these aren’t the only things not available for repair they give loaner cars and tell you it will take a few days to get to your car so keep the loaner until your car has been serviced I don’t recommend this dealership to anyone and after this experience I’m contemplating on getting rid of this car and not buy another BMW More

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It is the worst dealership we have ever done business with. No customer service etiquette. with. No customer service etiquette. More

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Amin was helpful in having several cars on site and getting me out of there timely. However they need to develop a faster process getting me out of there timely. However they need to develop a faster process More

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Amazing team and amazing service from everyone. I would recommend this dealer over and over! I would recommend this dealer over and over! More

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Very helpful, responsive and it was a pleasure. I went pass 2 other dealerships, Dulles and Fairfax because this one was recommended and they did not disappoint I went pass 2 other dealerships, Dulles and Fairfax because this one was recommended and they did not disappoint More

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Our sales rep,Amin, was extremely helpful in discussing our options and helping us find the car we wanted. our options and helping us find the car we wanted. More

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Avoid dealing with the used car department here at all costs!! Getting information from the salesperson after I committed to purchase was like pulling hen's teeth; the manager is a nice guy but the deale costs!! Getting information from the salesperson after I committed to purchase was like pulling hen's teeth; the manager is a nice guy but the dealership does not seem to have their act together; I sat at the salesperson's desk waiting hours (while the salesperson worked with other customers) for delivery of a car that I was paying cash for (they told me they were "too busy"); and I'm still waiting 7 weeks later for a reimbursement they promised me that day. I gave a 2 star rating only because the price on the 2022 car I bought from them was fair. I'd never deal with this dealership again. More

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