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Amelia Kachel

Overview Reviews (81) Inventory (227)

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Amelia Kachel

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Amelia Kachel

Express Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

81 Reviews

Overview Reviews (81) Inventory (227)

4.9

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Amelia Kachel

January 31, 2025

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Employee Rating

Nice people,uncomfortable lounge,surcharge on credit card use is awful. Great communication with service representatives use is awful. Great communication with service representatives More

by Ron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Milanes

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Jan 31, 2025 -

Piazza Honda of Reading responded

Ron, thank you for taking the time to review your recent visit here at Piazza Honda of Reading. We'll take note of your comments about the lounge and credit card surcharge as we strive to improve our service & offerings moving forward. Thank you for sharing!

January 31, 2025

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Employee Rating

I feel the service is very good however I do not like that they charge a fee to pay by credit card. This fee would have added an additional $20 to my bill. When I paid by check, the woman made it seem li that they charge a fee to pay by credit card. This fee would have added an additional $20 to my bill. When I paid by check, the woman made it seem like a huge inconvenience to her. More

by CATSOCCER8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow

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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory, but we're sorry about the inconvenience regarding the credit card fee and check payment experience. Your comments are important, and we'll make sure they're addressed with our team. Thanks again. - Piazza Honda of Reading

January 31, 2025

Dealership Rating

Employee Rating

Very busy dealership. I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The sta I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The staff were also very professional and nice. Would come again. More

by ANDYLIN327M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Theresa Darrow

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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for your patience during your visit to Piazza Honda of Reading! We're glad our team made the wait comfortable with snacks and drinks. We appreciate your feedback and look forward to seeing you again!

January 24, 2025

Dealership Rating

Employee Rating

Amazing hospitality, had an appointment set up with Amelia Kachel. Guided me through the process and what needed to be taken care of. She has great customer service skills! Amelia Kachel. Guided me through the process and what needed to be taken care of. She has great customer service skills! More

by Jay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Piazza Honda of Reading responded

Hi Jay! We're delighted to hear that Amelia provided you with amazing hospitality and excellent service at Piazza Honda of Reading. Thank you for sharing your experience!

January 24, 2025

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Employee Rating

Everyone was very courteous and professional. It was a busy day, but quick and easy. It was a busy day, but quick and easy. More

by Shayne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Alex Milanes

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Jan 25, 2025 -

Piazza Honda of Reading responded

Hi Shayne! We appreciate your shoutout to our team at Piazza Honda of Reading! We'll see you next time!

January 23, 2025

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Employee Rating

Awesome service most of my visits at the Honda dealer ,. Most workers are very knowledgeable and friendly. Most workers are very knowledgeable and friendly. More

by LESLI.ARIAS16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 23, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us! We're delighted to hear that our team at Piazza Honda of Reading provides knowledgeable and friendly service during your visits. We look forward to seeing you again soon!

January 21, 2025

Dealership Rating

Employee Rating

Great service. I really appreciated the way they were treating me! Very nice and polite! I really appreciated the way they were treating me! Very nice and polite! More

by MCAL1992

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Theresa Darrow

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Jan 22, 2025 -

Piazza Honda of Reading responded

We're happy to hear you enjoyed your experience with our team here at Piazza Honda of Reading! Thanks so much for visiting us and please don't hesitate to reach out if we can be of service again in the future!

January 15, 2025

Dealership Rating

Employee Rating

Very courteous and professional. They treated me extremely well. My service advisor was very polite and professional They treated me extremely well. My service advisor was very polite and professional More

by COLLIN7501

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Jablonski, Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Alex Milanes , Alex pena

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Jan 16, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us at Piazza Honda of Reading! We're delighted to hear that our team provided courteous and professional service. We appreciate your feedback and look forward to serving you again in the future!

January 15, 2025

Dealership Rating

Employee Rating

AWESOME place for all my services #1 dealership my friends and family also comes here friends and family also comes here More

by STACEY.WHITTED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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Jan 16, 2025 -

Piazza Honda of Reading responded

Stacey, thank you for your support of the Piazza Honda of Reading team! We appreciate your business and look forward to seeing you next time!

January 13, 2025

Dealership Rating

Employee Rating

Service is always amazing at piazza Honda if reading I don’t take my cars anywhere else don’t take my cars anywhere else More

by EDOUGHERTY0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Wesley Wixon, Alex Milanes

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Jan 14, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! - Piazza Honda of Reading

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