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Amelia Kachel

Overview Reviews (93)

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Amelia Kachel

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Amelia Kachel

Express Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

93 Reviews

Overview Reviews (93)

4.9

93 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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93 Reviews of Amelia Kachel

February 18, 2025

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Employee Rating

Team Women Honda always very knowledgeable & Helpful about my CRV and gets the job done ASAP about my CRV and gets the job done ASAP More

by TERESABUTTON

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Theresa Darrow

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Feb 18, 2025 -

Piazza Honda of Reading responded

Teresa, thank you for trusting the Piazza Honda of Reading team with the care of your CR-V! We appreciate your support and look forward to continuing to serve you in the future!

February 18, 2025

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Great customer service and they answered all my questions and they were very prompt and were very professional and they were very prompt and were very professional More

by Fred

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Alex Milanes

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Feb 19, 2025 -

Piazza Honda of Reading responded

Hi Fred, thank you for the fantastic feedback! We're delighted to hear that our team at Piazza Honda of Reading provided prompt and professional service. We appreciate your support! Safe travels!

February 14, 2025

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The service rep was outstanding and did everything that I was scheduled to have done and did it in half the time that it was originally quoted. was scheduled to have done and did it in half the time that it was originally quoted. More

by KELLY19567

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow

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Feb 17, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our service rep exceeded your expectations at Piazza Honda of Reading! Thank you for sharing this positive feedback, and we look forward to serving you again in the future.

February 11, 2025

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Employee Rating

The service technician was 5 star. The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation More

by RONMULLER12

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Gary Jablonski, Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, Wesley Wixon, Alex Milanes , Service technician discharged car with overinflated tires for the second time

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Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that our service technician provided excellent assistance, but we're sorry about the tire inflation issue at Piazza Honda of Reading. We'll address this concern to ensure it doesn't happen again in the future!

February 09, 2025

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I did not feel very accomodated when planning to bring in my car for recall work. They do not want me to wait and they will not give me a loaner car and the shuttle would not take me back and forth to my hom my car for recall work. They do not want me to wait and they will not give me a loaner car and the shuttle would not take me back and forth to my home. Also I think it is awful that i am being charged 3.5% extra to use a credit card. Often times you cant plan ahead for charges. I am anxiously awaiting the opening of a different Honda dealer. More

by TRACY_FNK

Verified Customer

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Recommend Dealer

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Feb 12, 2025 -

Piazza Honda of Reading responded

We apologize for any inconvenience you experienced during your recall service planning. We strive to provide flexible and accommodating options, so it's disappointing to hear about the challenges you faced. Your feedback regarding credit card charges is also noted, as we aim for transparency in our policies. Please reach out to our team directly at 610-777-7601

February 07, 2025

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The staff is characterized by its politeness, knowledge, and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. More

by LEGEND0621

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joe Walker

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Feb 08, 2025 -

Piazza Honda of Reading responded

Hi Legend! Thank you for highlighting the politeness and knowledge of our team at Piazza Honda of Reading. We're delighted to know that you enjoyed the friendly atmosphere and exceptional courtesy during your visit!

February 06, 2025

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Amelia was very efficient and helpful, I appreciate how attentive and pleasant was great service attentive and pleasant was great service More

by khaderagnesb

Verified Customer

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Recommend Dealer

Yes

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Feb 07, 2025 -

Piazza Honda of Reading responded

Thank you for the review! We're happy to hear you had a great experience with Amelia & the team at Piazza Honda of Reading. Your business is much appreciated and we hope to see you again in the future. Take care!

February 06, 2025

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Quick and efficient use of my time - in and out. Definitely would recommend for recalls. Definitely would recommend for recalls. More

by REIFFAM

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Theresa Darrow

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Feb 07, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if our Piazza Honda of Reading team can assist you again in the future!

February 06, 2025

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I bought my 2012 Honda from Piazza Honda in 2015 & have always have it serviced there. I am completely pleased with every aspect of the service. The staff is polite & professional. I've never had a prob always have it serviced there. I am completely pleased with every aspect of the service. The staff is polite & professional. I've never had a problem. AND my car has been a joy! I'm a completely satisfied Honda owner! More

by EILEENCERICH

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Feb 07, 2025 -

Piazza Honda of Reading responded

Eileen, thank you for sharing your satisfaction with Piazza Honda of Reading! We're delighted to hear that our team has consistently provided excellent service and that you're enjoying your Honda. We appreciate your loyalty and look forward to continuing to serve you in the future!

February 06, 2025

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The dealerships people were effective and efficient . The repair was done in a timely fashion The repair was done in a timely fashion More

by none23

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Theresa Darrow

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Feb 07, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if our Piazza Honda of Reading team can be of service again in the future!

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