Amber Young
Amber Young at Otto Cadillac
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Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.7
510 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

4.7

510 Reviews

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510 Reviews of Amber Young

May 05, 2025

Dealership Rating
Employee Rating

Amber was extremely rude and condescending! She made a huge mistake with pricing and harassed us until we had to avoid her call. She verbally assaulted my wife and ridiculed her as she was leav More

by btrinci
Recommend Dealer
No

Other Employees Tagged: Amber Young

May 04, 2025

Dealership Rating
Employee Rating

They are always helpful and professional, when automobile that l purchased from another dealership was inot there for me, they were. They were great. More

by ginam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Kelly Jo Wisler

April 30, 2025

Dealership Rating
Employee Rating

Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Kelly Jo Wisler

April 29, 2025

Dealership Rating
Employee Rating

They guided me with the service that is necessary for my car, my first EV. I was in and out so quickly, less than 30 minutes. Great customer service from Amber. She was friendly and knowledgeable. More

by ginaralston
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 29, 2025

Dealership Rating
Employee Rating

My experience with Otto has always been excellent with service and staff. Top notch dealership! More

by FLYROBYN
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 28, 2025

Dealership Rating
Employee Rating

Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly More

by hugeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

April 27, 2025

Dealership Rating
Employee Rating

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

Over the top customer service. Everyone at the dealership was polite, friendly and attentive. Will recommend Otto to friends. More

by amoconnell49
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 25, 2025

Dealership Rating
Employee Rating

Extremely professional and courteous. Treated like a VIP Comfortable waiting area, service quality and nice clean wash More

by kgritzuk
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 25, 2025

Dealership Rating
Employee Rating

Everyone is slways very polite and welcoming. Make you feel like family. Details, value, and confidence in work done. More

by 518nissan
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

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