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Amber Woodcock

Overview Reviews (14) Inventory (345)

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Amber Woodcock

Service Advisor

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9

14 Reviews

Overview Reviews (14) Inventory (345)

Dealership Experience

2 mos

4.9

14 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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14 Reviews of Amber Woodcock

June 13, 2026

Dealership Rating

Employee Rating

Amanda did a great job of communicating and getting my car in and out quickly car in and out quickly More

by COACHGODFREE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 11, 2026

Dealership Rating

Employee Rating

I really enjoy working with the dealership, and I’d especially like to thank Service Manager Kevin and Service Advisor Justin—they’ve been a huge help. Whenever you have an issue, they really get it re especially like to thank Service Manager Kevin and Service Advisor Justin—they’ve been a huge help. Whenever you have an issue, they really get it resolved. Thanks again. More

by volkanakkaya6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harald Hagen, Kevin Williams, Jessica Slaughter , Justin

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June 10, 2026

Dealership Rating

Employee Rating

Customer service is friendly knowledgeable and understanding. We will keep coming back for service and to purchase. understanding. We will keep coming back for service and to purchase. More

by Plankstihl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you found our team friendly, knowledgeable, and understanding. We truly appreciate your loyalty and look forward to helping you with your service and vehicle needs for years to come.

June 04, 2026

Dealership Rating

Employee Rating

Service experience was great. Amber took care all the service needs of my car. Kept me informed throughout the service while I waited Amber took care all the service needs of my car. Kept me informed throughout the service while I waited More

by chaitanya03

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 08, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're thrilled to hear that Amber provided a great service experience and kept you informed throughout your visit. We appreciate your trust in Lou Sobh Kia and look forward to serving you again in the future.

June 04, 2026

Dealership Rating

Employee Rating

by chaitanya03

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 08, 2026 -

Lou Sobh Kia responded

June 02, 2026

Dealership Rating

Employee Rating

Service advisor was great and service was very fast The experience was great And I can't thank you enough experience was great And I can't thank you enough More

by dhschweitzer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful feedback! We're delighted to hear that Amber provided great service and that your visit was completed quickly and efficiently. Your kind words mean a lot to our team. We appreciate your support and look forward to serving you again at Lou Sobh Kia!

June 02, 2026

Dealership Rating

Employee Rating

Well oiled machine. Amber was a true professional. The dealership is very convenient to Dunkin’ Donuts. Amber was a true professional. The dealership is very convenient to Dunkin’ Donuts. More

by rb6606

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We're thrilled to hear Amber provided a professional experience and that everything went smoothly during your visit. We appreciate your sense of humor about our convenient location as well! Thank you for choosing Lou Sobh Kia.

June 01, 2026

Dealership Rating

Employee Rating

Very attentive. The faculty is super nice and clean. Everyone was super professional. Top notch The faculty is super nice and clean. Everyone was super professional. Top notch More

by greg_blitz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're thrilled to hear Amber provided attentive service and that you found our facility clean, welcoming, and professional. We appreciate your kind words and thank you for choosing Lou Sobh Kia!

May 30, 2026

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Employee Rating

I don't think the recommended services fix my transmission issue. Pickup and drop off was easy. Scheduling was smooth. The only issue was the repairs not really solving the issue. transmission issue. Pickup and drop off was easy. Scheduling was smooth. The only issue was the repairs not really solving the issue. More

by KiaKing1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for your feedback. We're glad to hear that scheduling, pickup, and drop-off were convenient and that Amber provided a smooth experience. However, we're sorry to learn that your transmission concern has not been fully resolved. We understand how frustrating that can be and would appreciate the opportunity to look into this further. Please reach out to our Service Director, Matt Harvey, so we can review your situation and work toward a resolution. Thank you for bringing this to our attention.

May 26, 2026

Dealership Rating

Employee Rating

Courteous and efficient Amber was very easy to work with had car in for a oil change. had car in for a oil change. More

by cdmmweele

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Woodcock

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We're happy to hear Amber provided courteous and efficient service during your oil change visit. We'll be sure to share your kind words with her. Thank you for choosing Lou Sobh Kia!

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