Amber Shafer | Page 4

Since I moved too Columbia, TN . I’ve taken my Explorer to this dealership. First they’re always smiling, courtesy, answer any questions I have & most of all give good customer servi I’ve taken my Explorer to this dealership. First they’re always smiling, courtesy, answer any questions I have & most of all give good customer service.!!!! Not once hv I had a problem at this dealership. My visit yesterday was with “AWESOME AMBER”!! . She checked me in & checked me out & we had a few good laughs. 😂 They never forget to leave a water or something in your vehicle for you. Now how cool is that!!!!!! Also, want to thank Cindy for getting in at the last minute for my oil change. So “YES” I would definitely recommend FORD of COLUMBIA……………… More

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They were very accomodating with a short notice recall and oil change. The service work was also very prompt. and oil change. The service work was also very prompt. More

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Amber and Will were great to work with. I was kept in the loop on what was going on with my truck. I’m glad I chose this dealership to repair my vehicle. I highly recommend them. I was kept in the loop on what was going on with my truck. I’m glad I chose this dealership to repair my vehicle. I highly recommend them. More

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Amber and Will in the service department are terrific to work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as par work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as partners do. More

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Amber the Service Writer, was very helpfull and kept me informed on my truck the entire time it was in the dealership. informed on my truck the entire time it was in the dealership. More

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Excellent service department. The staff are friendly and knowledgeable. The service team gets you in and out quickly. The staff are friendly and knowledgeable. The service team gets you in and out quickly. More

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Excellent staff in service. Always nice and a pleasure to work with. Highly recommend them. Always nice and a pleasure to work with. Highly recommend them. More

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Amber is very professional, kind, and knowledgeable. I trust her expertise and appreciate the effort and honesty she provided. I trust her expertise and appreciate the effort and honesty she provided. More

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Amber, my service accordinator, is awesome. Seen that my recall was taken care of, even getting me in just a little early. So, that I would not be waiting thru lunch break. Appreciate her and Seen that my recall was taken care of, even getting me in just a little early. So, that I would not be waiting thru lunch break. Appreciate her and her dedication to the customer very much. More

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I am not a fan of most dealerships but this one surpassed them all for me. Amber was courteous, helpful and very communicative. She makes you feel like part of the family and she LISTENS. 10/10 for this deal them all for me. Amber was courteous, helpful and very communicative. She makes you feel like part of the family and she LISTENS. 10/10 for this dealer and young lady. More

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