Amber Murray-Hager | Page 23

Won't buy from anywhere else! We are on our 6th car from there, and we have sent family and friends there totalling 23 cars sold just from us. And each frien/family member who we' We are on our 6th car from there, and we have sent family and friends there totalling 23 cars sold just from us. And each frien/family member who we've recommend there have also gone back for atleast one other car making all 11 of us repeat customers. I don't know single dearship that I can say this many people I know are so happy with they buy multiple cars from and send multiple referrals! More

by cdavis933 Verified Customer Verified Customer

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Danny was a great sales man. He knew exactly what I was looking for. The person. Who did the detailing did a finaminal job. The auto shop got me in right off to fix items that we He knew exactly what I was looking for. The person. Who did the detailing did a finaminal job. The auto shop got me in right off to fix items that were needed. The person that did the financial paperwork made several mistakes. I had to resign paperwork because he had stuff on there that the bank doesn't allow. He also wouldn't put my mailing address down. He said they only want physical address. So we never received account on loans or the payment book. I had to call both credit unions to get my info so I could pay on both vehicles that we bought. More

by Simondskimball Verified Customer Verified Customer

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Derek worked on our truck and he is the absolute best! Honest, skilled and always does great work. Honest, skilled and always does great work. More

by Chris B Verified Customer Verified Customer

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They were very polite and eager to take the time to to get me into a wonderful suv. As well as doing the work to my satisfaction. I would highly recommend Tim's truck capital to anyone else... get me into a wonderful suv. As well as doing the work to my satisfaction. I would highly recommend Tim's truck capital to anyone else... More

by khloep1013 Verified Customer Verified Customer

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This situation is regarding the service department, not sales, but I am unable to select service as my reason for my visit(?). I brought the Chevy truck that I purchased at Tim's to the service department sales, but I am unable to select service as my reason for my visit(?). I brought the Chevy truck that I purchased at Tim's to the service department for diagnosis and repair of a vibration when applying the brakes. I was contacted and told it was in the rear brakes and though they were not worn out, they would have to be replaced to fix the problem. I verbally authorized the repair (I was out of town). When I returned, I was told the vibration was still there (?) and the problem was in the driveline, and for $500+ they could take it to a third-party shop that specialized in driveline work. I am personally familiar with the shop they referenced, so I took my truck to them independently. Two different people there inspected the driveline and took the truck for a test drive and rendered the opinion that the problem was in the front brakes (the front brakes were replaced prior to the sale at Tim's shop). I made an appointment and took the truck back to Tim's shop and told them that the third party that they referenced thought the problem was (front brakes). They checked it out and said the problem was the rear brake rotors and they were going to replace them under warranty. They did this and road-tested the truck; it did not correct the problem. They then said the problem was in the front brakes and they were going to replace them. Finally, this corrected the problem. Quite frankly, I feel that if the problem was properly diagnosed the first time, the front brakes should have been replaced under shop warranty (as they ultimately were) and the issue would have been resolved. What I have an issue with is that the diagnosis of it being a rear brake problem was incorrect and the rear brakes that may have been still serviceable were replaced at a cost of over $400, the perceived problem of a driveline problem was incorrect, when presented with the opinion of the third party regarding the front brakes they ignored it and replaced components of the rear brakes again. In addition to the repair bill for the rear brakes, I have half a day lost taking the truck to the third-party shop and half a day while it was worked on the second time and finally fixed. More

by chemnick Verified Customer Verified Customer

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Very helpful easy to work with good service very pleasant atmosphere will recommend to others atmosphere will recommend to others More

by normangriffith1 Verified Customer Verified Customer

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Quick to answer questions, Fast return for a dealership, we were in and out with in 1 hour! Amazing Good think to look forward too now and in the future Thanks Jon Pittsfield NH we were in and out with in 1 hour! Amazing Good think to look forward too now and in the future Thanks Jon Pittsfield NH More

by Ganz13 Verified Customer Verified Customer

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My alignment was done on time and done right, Prior shop they could not do it but Tim’s was able to right they could not do it but Tim’s was able to right More

by Andrewgollihur Verified Customer Verified Customer

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I brought my 2016 GMC Terrain to Tims truck Capital service center and they Tims Truck capital solved the problem with MY 2016 GMC Terrain SLT by solving and replacing the ECM modoule and cured the pro service center and they Tims Truck capital solved the problem with MY 2016 GMC Terrain SLT by solving and replacing the ECM modoule and cured the problem the service department Amber Was very informative courtious, kind and professional to have the mechanics resolve the issue and repair my vehicle promptly and professionally , The service department is very good at what they do and I appreciate it very much. I would highly reccomend them to service you're vehicle all year long. Thank's Tims truck Capital in Epsom NH. More

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I was there for service. again.told them to get wiper motor.and that was not replaced.told them what my mechanic found and said to do and they did not listen.repmaced items th again.told them to get wiper motor.and that was not replaced.told them what my mechanic found and said to do and they did not listen.repmaced items that were two weeks old.did not check on what I told them .went home ,Truck stopped running 16 times.next day 12 times.my worker took wd 40 and temporarily fixed it in ten minutes.my truck was there for 2 days.im pissed. More

by ibowhunt12 Verified Customer Verified Customer

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