Amber Garcia
Amber Garcia at Seguin Chevrolet

Amber Garcia

Assistant Service Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
7 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

4.9

7 Reviews

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7 Reviews of Amber Garcia

October 01, 2025

Dealership Rating
Employee Rating

Professional and courtesy Always kept the lines of communication open. Even though parts were in back order they always kept me in the loop. They ensured I had a loaner car to get back and forth to wo More

by Valeriepeterson210
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown , Tyler Elliott and the whole Seguin Chevy crew

Oct 02, 2025

Seguin Chevrolet responded

Thank you, Valerie! I’m glad our team kept you informed, provided a loaner to ease the stress, and made sure everything was explained clearly. We truly appreciate your recommendation and look forward to serving you again! - Jeremy Sims, General Manager

October 01, 2025

Dealership Rating
Employee Rating

Service was good Service was great. Advisors made sure I was my vehicle was taken care of with no delays. 10/10 would come back again and recommend to a a friend. More

by rolandomartinez817
Recommend Dealer
Yes

Other Employees Tagged: Amber Garcia

Oct 02, 2025

Seguin Chevrolet responded

Thank you, Rolando! I’m glad our advisors made sure your vehicle was taken care of quickly and that you had a great experience. We truly appreciate your recommendation and look forward to serving you again! - Jeremy Sims, General Manager

September 10, 2025

Dealership Rating
Employee Rating

Everyone at Seguin Chevrolet was very friendly. I was greeted at the service counter very promptly and was able to get my car service that same day. More

by bonbijarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Sep 22, 2025

Seguin Chevrolet responded

Thank you, Bonbijarro! I’m glad our team was friendly, prompt, and able to get your car serviced the same day. We truly appreciate your support and look forward to serving you again! - Jeremy Sims, General Manager

September 08, 2025

Dealership Rating
Employee Rating

Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Seguin Chevrolet responded

Thank you, Shawn! I’m glad you received great service and that our team was upfront, efficient, and finished the work ahead of schedule. We truly appreciate your support and look forward to serving you again! - Jeremy Sims, General Manager

September 01, 2025

Dealership Rating
Employee Rating

We were very disappointed with the processes in place at Seguin Chevy. Gracie did well in the beginning, keeping us informed. However, the handling of our vehicle’s repair process was a little disturbing. O More

by Straightwhiskey0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gracie Martinez

Sep 22, 2025

Seguin Chevrolet responded

Thank you for your feedback, Straightwhiskey0312. I’m truly sorry to hear about the difficulties you faced during the repair process and the condition of your vehicle afterward. That is not the level of service or care we want for our customers, and I understand how frustrating this must have been. Please don’t hesitate to reach out to me directly if there’s anything I can do to address your concerns further. - Jeremy Sims, General Manager

Sep 23, 2025

Straightwhiskey0312 responded

What do I need to do about getting my vehicle evaluated for the issues that were mentioned along with more issues that have arised. Issues: -Bumper alignment does not match to quarter panels -vehicle makes a clanking sound when put into reverse and backing up -front sensors, traction control, and lane assist light come on and warning that they have been disabled. This happens randomly. - should the oil have been changed? -should the transmission fluid have been changed as we were told that the motor was ceased to the transmission. -the alignment is off as well

August 31, 2025

Dealership Rating
Employee Rating

Gregory did a good job assisting wth getting my vehicle fixed.. He help me with getting a loaner when I need one.. Thanks Gregory. More

by jose.garcia481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard, Abel Vasquez

Sep 06, 2025

Seguin Chevrolet responded

Dear jose.garcia481, I’m glad to hear Gregory took good care of you and helped secure a loaner when you needed one. We appreciate the 4-star rating! If there’s anything we can do to earn that fifth star next time, please let me know directly. We’re here whenever you need us. – Jeremy Sims, General Manager

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