Amber Brewster
Amber Brewster at Jim Norton Chevrolet
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Amber Brewster

Finance Producer

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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4.5
12 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

4.5

12 Reviews

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12 Reviews of Amber Brewster

April 27, 2024

Dealership Rating
Employee Rating

Amber helped me out through the whole thing. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple. More

by morrow18.jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Jim Norton Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Amber was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

March 09, 2024

Dealership Rating
Employee Rating

I expected the car I purchased would be detailed and filled up with gas but it wasn't. It was washed off, and 3/4 tank of gas. Now for Jim Norton Chevrolet I traded a paid for 2016 Suburban LS in and h More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Doyle, Anthony Brinkley

Mar 11, 2024

Jim Norton Chevrolet responded

Hi Terry and thank you for providing your last name. Our GM, Lance Franklin, left you a voice mail this morning so we can discuss your concerns directly. We appreciate you reaching out. Leaving Lance’s contact info here as well for your convenience: lfranklin@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

Mar 09, 2024

Terry responded

Okay I would like to clarify a couple things about the review I left about my experience at Jim Norton Chevrolet. It was not aimed at Anthony Brinkley because he made sure while I was there things went as well as they could because I had spoken with him on the phone and text on the day I ended up there and purchased the van from Amber Brewster as the sales person. She told me while I was in finance she would gas up the vehicle and detail. So I assumed it would be detailed and filled up. It got washed and enough gas to move the needle to right close to 3/4 tank. After I came out of finance and Bill had called her to tell her our business was complete she came over and gave me my tag off my trade and my toll tag. Then handed me two sets of keys after a 45 second demonstration of how to remote start the Odyssey EX-L. No formal walk around. My entire dissatisfaction is with the business office and the sales manager that helped put the deal together and Bill Doyle for not calling me back after leaving two messages for him one on voicemail and one with another fiance person. But when I was there Bill Doyle was very professional. The customer service was non existent. If I could change the star rating for sales team I guess Anthony Brinkley would be 4 ⭐⭐⭐⭐, Amber Brewster would stay the same at 2 ⭐⭐.

August 27, 2023

Dealership Rating
Employee Rating

Super friendly! Amber was the best salesperson I’ve ever dealt with she went above and beyond for us! Phil, was amazing as well he answered all my questions and even More

by Randa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Thompson

Aug 28, 2023

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

February 08, 2023

Dealership Rating
Employee Rating

Amber and the entire Jim Norton team were amazing to work with. They listened to exactly what I was looking for and didn't try to show me anything different. Next time I look for a vehicle I will be going ba More

by Chris Rye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2023

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 04, 2023

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Employee Rating

Mike Crowell and his team were very helpful in our car buying process. Will definitely be back on our next purchase. More

by Vossball6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 04, 2023

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Employee Rating

I think they could have done a better job getting me a better deal, especially given the trade I brought in, but Amber was the absolute BEST to work with overall! The finance guy was just as wonderful!! More

by brittney.hawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our General Sales Manager, Mark Ford, at 918-505-7286, mford@jimnortonchevy.com. Sincerely, Courtney, Jim Norton Auto Group

August 30, 2022

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Employee Rating

Amber first helped my husband on the phone and she let us know that one of the 2 cars we saw online was there to look at. It was ready for us to see when we pulled up so made sure to ask for her. The buying More

by wildabouthorses2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Doyle, Michael Jones

Aug 30, 2022

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

September 09, 2021

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Employee Rating

Best people and environment at a dealership I’ve ever been to! They’re the best! I needed a car to get started on my credit and they made it fast and easy! More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Bradford, Will Franklin, Brittnea Keith

Sep 10, 2021

Jim Norton Chevrolet responded

Zach, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 21, 2021

Dealership Rating
Employee Rating

Amber was very helpful and helped us so much purchasing our new truck! She helped us figure out the best vehicle for our needs and made sure we were very happy with it! We will be purchasing from her again More

by MMFickas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mosely

Jul 22, 2021

Jim Norton Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Amber and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 17, 2021

Dealership Rating
Employee Rating

The process was quick and streamlined making everything wonderful. Would purchase another vehicle there in the future. Thank you Jim Norton and Amber Brewster!!! Thanks More

by justonvunetich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Pressler

Jul 20, 2021

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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