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Amanda Sterling
Amanda Sterling
Service Advisor
Cherokee County Nissan
101 Harbor Creek Parkway
Holly Springs, GA 30115
90 Reviews
90 Reviews
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90 Reviews of Amanda Sterling
June 21, 2025
i greatly appreciated all that Amanda did for me regarding my vehicle. She went above and beyond by checking other services I didn;t know were due and had them done at no cost to me because of my se regarding my vehicle. She went above and beyond by checking other services I didn;t know were due and had them done at no cost to me because of my service plan and alerting me about the plan expiring soon. More
by VTRIPI
Verified Customer
June 20, 2025
the young man at the service counter has the poorest customer service skills I have ever encountered, I had a scheduled service for my car on 6-19-25, I had asked the person whom I scheduled it with wha customer service skills I have ever encountered, I had a scheduled service for my car on 6-19-25, I had asked the person whom I scheduled it with what it would cost for the service she stated it was 32.00 when I checked I the young man at the counter said it was 42.00 which he also added that the person did not know what she was doing, he also had a very condescending attitude that I was bothering him, because I questioned the price change, needless to say I cancelled my appointment, upon that your dealer ship has lost customer who purchased the vehicle from you and was considering another purchase, but after yesterday's fiasco I will never recommend or use this dealership again. disgusted former customer Mark Miller, ps I 'm sorry I did not get the young mans name More
by MMILLER0624
Other Employees Tagged: Colin Bunting, Bryan Walker, Bobby Austin, Mak Dean, Nathan Slocum
June 14, 2025
My experience at CCN was absolutely the best. I went in for new tires and an alignment. Browsing through the selection a car caught my eye. I was immediately greeted by Selena. She worked for me I went in for new tires and an alignment. Browsing through the selection a car caught my eye. I was immediately greeted by Selena. She worked for me not against me. Unfortunately us and the banks could not pen a deal. The level of care was amazing. I received my vehicle back clean, beautiful as well. Austin my tech and Amanda where both easy to deal with and took great care of me. More
by REGINALD.CHERRY07
Other Employees Tagged: Austin Montgomery.
June 05, 2025
Amanda was terrific- professional and kind. However, the woman who booked my appointment said it would take about an hour; when I got there, Amanda said it would take 2+hours. That was an incon However, the woman who booked my appointment said it would take about an hour; when I got there, Amanda said it would take 2+hours. That was an inconvenience for me but I agreed to wait on premise. I was not told I had to stay in a particular waiting area so I went up front near the showroom. No one ever confirmed if the cell number on record was accurate. They had my husbands number, not mine. So. When more things needed work, the authorization request went to hubbys number even though I was on premise. Hubby happened to have seen it and forwarded it to me. I authorized the work and of course that added more time to the appointment. Supposedly when the car was ready, someone called my name in the waiting area back by where you pay. I was up front and didn’t hear my name called. After three hours I went to look and didn’t see my car on the lifts. I went out to Amanda and saw my car in the bay ready to leave. I wonder how long it had been done and I was sitting there wasting time. Amanda said they aren’t allowed to come up into the showroom area looking for customers, in case I was talking with a salesperson about a trade in??? That’s dumb. And she asked if I hadn’t gotten the text that the car was done. No I hadn’t because they texted hubbys phone and he was driving on a highway roadtrip. Cool. Fine. So now I go pay $1200 for service that had me sitting for three hours. We update the phone numbers and our address. Great. I go out to car and, after $1200, they didn’t even run it through a complimentary carwash? Thanks. So I leave and go across the street to Walmart. I park and notice the cabin air filter still in its packaging on the passenger side floor. What??? Really? Now I go back to your dealership where I just spent three hours to have the work completed (pop in the filter) Amanda was apologetic and Devin was apologetic too but that was it. Not even a “hey let’s run your car through the wash for your inconvenience .” I was rather disappointed in the entire experience. I only came in to the dealership because it was the 105k service. I usually go to a local mechanic for the very reason that I haven’t had good easy experience here ever. I doubt I’ll hear from anyone about this review More
by MOMMAEMT218
May 29, 2025
Cherokee Nissan has a wonderful group of employees working for them my wife and I are very happy that we bought our car from them, so if you are in the market for a new car or pre owned give them a l working for them my wife and I are very happy that we bought our car from them, so if you are in the market for a new car or pre owned give them a look you will not be disappointed. More
by unklauren66
Other Employees Tagged: Robert Verdaguer, Rob Johanos, Selena Street-Oliver, Juan Olan, Corey Mitchell
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