I've lived in Pekin for the greater part of my life. As a Pekin dragon, concert choir has influenced my love for all genres of music. Anything dogs is totally up my alley too. If you bring your fur baby in to see me, there will likely be a treat waiting for him or her. I've been in auto service for almost 10 years, and I've spent a majority of that time with Toyota. Even though I'm a Camry hybrid owner, I have a love for the 4Runner.
Read moreDealership Experience
5 mos
Industry Experience
9 yrs, 8 mos
12 Reviews
Write a Review12 Reviews of Amanda Railey
November 06, 2024
Thanks for going out of you way to keep me informed of activities during my visit. I am enjoying the Pekin dealer. I do miss having the car washed after the service - especially when there is salt on th activities during my visit. I am enjoying the Pekin dealer. I do miss having the car washed after the service - especially when there is salt on the roads. More
October 19, 2024
Always realiable and friendly. They come and explain to you if anything unexpcted showed up and when they are through with your car they explain what was done and what will need t They come and explain to you if anything unexpcted showed up and when they are through with your car they explain what was done and what will need to be done the next time. More
October 05, 2024
I have exclusively been visiting Fort’s Toyota for all of my Highlander repair needs for the past 10 years. I’m extremely disheartened in the lack of professionalism and integrity that I have experienced fro my Highlander repair needs for the past 10 years. I’m extremely disheartened in the lack of professionalism and integrity that I have experienced from both Amanda Railey and Eric Stahl, Service Manager. I took my Highlander for a routine tire rotation, on 9/12/24. Amanda relayed that I needed over $1600 in recommended maintenance items (I was immediately suspicious as I have never even had half of these items recommended before). I take great care of my vehicle and want to ensure it stays in top shape. I told her that I would be taking my vehicle to a private mechanic because the estimate she provided was excessive. On September 23, my local mechanic called me to report that my Engine filter was missing and the lid to my engine filter was haphazardly laying under the hood. I immediately reached out to Amanda to inform her. She relayed that she spoke to Eric, service manager, and they did not have a video to review from my date of service 11 days prior. I asked her why my engine filter was even removed because I only went there for a tire rotation. She clarified that even during a tire rotation, they check all the filters. I told her that I was disappointed this happened and hoping that my vehicle wasn’t damaged from all the debris that could enter into the engine while the lid was out for 11 days with no filter in place. She assured me that everything would be well. She also advised me to send an invoice of the new filter I had to purchase for approximately $50 including install from my local mechanic. She said that Fort’s Toyota would reimburse me for this cost. I emailed her the invoice on September 24. No response. Then, I sent follow up emails to both her and Eric on September 27 and October 3. No response. I would greatly appreciate follow up regarding this concerning experience and lack of professionalism. More
Other Employees Tagged: Eric Stahl
October 02, 2024
Knowledgeable service department, friendly staff, keeps me informed of future big ticket service needs, easy to make appointments me informed of future big ticket service needs, easy to make appointments More
Other Employees Tagged: Chad Terlinde, Analisa Pallardy
September 25, 2024
Communication was excellent. Information was given to help make decisions but without pressure. All maintenance was done in a timely manner. Information was given to help make decisions but without pressure. All maintenance was done in a timely manner. More
Other Employees Tagged: Dylan Hammond
August 31, 2024
I have always bought and serviced my vehicles at Forts Toyota. They have amazing sales and service! Toyota. They have amazing sales and service! More
Other Employees Tagged: Chad Terlinde
August 29, 2024
Everyone is very friendly and they keep me informed if they run into problems working on my truck. they run into problems working on my truck. More
Other Employees Tagged: Eric Stahl, Chad Terlinde, Analisa Pallardy
August 28, 2024
Dillon find a cup holder on amazon for the Rav 4 Jesus gave me. while i was in service gave me. while i was in service More
Other Employees Tagged: Eric Stahl, Dylan Hammond