Amanda Opalek
Amanda Opalek at My Auto Import Center
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Amanda Opalek

Customer Care Specialist

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.8
34 Reviews

Languages Spoken

English English

Employee Video

4.8

34 Reviews

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34 Reviews of Amanda Opalek

November 22, 2024

Dealership Rating
Employee Rating

Premium service prices and now a 3% credit card fee which cost me an extra $43! I’m going to stop going there for service!! More

by saukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Bliss

May 30, 2023

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Employee Rating

Very professional and friendly service. I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the More

by Eadams9972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi Muskegon team has taken such great care of you! We appreciate you trusting us with your business.

May 09, 2023

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Employee Rating

My experience at the dealership is always a good one. My needs are always met.I know my car is being served by experienced mechanics.Love the people who work there.And the waiting lounge very welcoming an More

by Elizabeth Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oil change department

May 09, 2023

My Auto Import Center responded

Thank you for the 5 Star review, Elizabeth! We're so glad to hear our service team takes such great care of you and your Toyota! We appreciate you trusting us with your business.

May 09, 2023

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Employee Rating

Amanda was incredibly helpful throughout the day-long process I had of getting a new tire. Many times during the day she kept me informed and helped me pass the time, even giving me her iPhone charger t More

by heduitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear Amanda and our service team created such a positive service experience for you! We appreciate you trusting us with your business.

May 06, 2023

Dealership Rating
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No sticker put in my window to schedule my next oil change!! But all was good!! More

by ollie_leigh25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

My Auto Import Center responded

Thank you for the review! We appreciate you bringing this to our attention. We passed your feedback along to our Assistant Service Manager. Thank you for trusting us with your business!

May 04, 2023

Dealership Rating
Employee Rating

Amanda was very helpful and went out of her way to make sure I received help More

by LYNMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Amanda created a great service experience for you! We appreciate you trusting us with your business.

April 13, 2023

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Employee Rating

Staff is always friendly and ready to assist the customer with all their vehicle needs. More

by ernestbentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Javid Zahir, Olivia Kasper , Taylor Briggs, Bri

Apr 13, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 30, 2023

Dealership Rating
Employee Rating

Very friendly people and fast service. They make your wait very comfortable. They do a great job. More

by darlenemillard
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Beth Smith , Eric Nelson

Apr 03, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 24, 2023

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Employee Rating

Amanda, Bri and Olivia were amazing at the oil change. I am very pleased with how they treated me. More

by qmaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Kasper , Steve Stepanek, Bri

Apr 03, 2023

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 11, 2023

Dealership Rating
Employee Rating

The sevice writer, Amanda Opalek, is an unbelievable asset to your company. She is friendly, knowledgeable and took care of all of my needs and concerns. Furthermore, as I stood near the service counter More

by GRACEY1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Amanda created a positive service experience for you! We appreciate you trusting us with your business.

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