Amanda Miller | Page 2

North Penn Mazda responded

Mdelgiudice1, Thank you for taking the time to speak with me today. I am glad we were able to remedy your daughters vehicle quickly and under warranty for you! If there is anything you need in the future, please don't hesitate to reach out to me directly! Amanda Young North Penn Mazda Service Manager

North Penn Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such great experiences with our team. Our staff works hard to be informative, thorough, and welcoming, and it means a lot to know we’ve earned your trust. We truly appreciate you choosing North Penn Mazda and look forward to continuing to take care of you and your vehicle!

North Penn Mazda responded

Thank you so much for your kind words! 🌟 We’re thrilled to hear your visit was splendid and that you’ll be trusting us with all your Mazda service needs. Our team looks forward to taking great care of you and your vehicles for years to come! 🚘💙

North Penn Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear Chris and our North Penn Mazda team made your car-buying experience so easy. We truly appreciate your kind words and look forward to seeing you again for your future sales and service visits! 🚗💙

North Penn Mazda responded

Thank you for taking my call earlier. I am glad that I was able to answer your questions and give you a better explanation about the repairs. As I stated, if there is anything else I can do please don't hesitate to reach out to me directly. Sincerely, Amanda Young Mazda Service Manager

North Penn Mazda responded

Thank you for giving us a try and sharing your first experience with us! We’re glad to hear everything went well and look forward to earning your trust even more over time. We’ll be here whenever you need us!

North Penn Mazda responded

Thank you for the kind words! 🙌 We're so glad to hear that our service team kept you in the loop and that the loaner car made things easier. Our staff takes pride in providing a smooth and friendly experience every step of the way! 🚗💨 Thanks for choosing us — we look forward to seeing you again down the road! 😊

North Penn Mazda responded

Mr. Tillman, As I mentioned prior to the return of your vehicle, we were unable to replicate the connectivity issue you reported. I personally conducted an extended test drive with my phone connected to the vehicle’s system, and at no point did the connection drop. Based on our findings, the issue appears to be external in nature and not related to a malfunction of the communication module. Typically, if the module were faulty, simply disconnecting the phone from the cord would not resolve the issue. In accordance with Mazda’s policy, we are unable to install replacement parts unless a fault code is present or the issue can be duplicated during our inspection. If you would like to discuss this with me further, please contact me at 267-956-1160 or amanda@northpennmazda.com. Sincerely, Amanda Young North Penn Mazda Service Manager

North Penn Mazda responded

Thank you so much for the wonderful review! We're thrilled to hear that you've had such a great experience with both buying and servicing your vehicles at North Penn Mazda. Our team works hard to provide a smooth and friendly experience, and it means a lot to know it’s appreciated. Thank you for your recommendation—we look forward to seeing you again! 🚗✨