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Amanda Mendenhall
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Amanda Mendenhall
Assistant Service Manager
Harry Robinson Buick GMC
6000 South 36th Street
Fort Smith, AR 72908
49 Reviews
Welcome to our website and I hope to meet you at our dealership! I worked in our Service Department for over 7 years where I had the opportunity to meet a lot of people and learn customer service skills. In 2013, I moved into the Customer Care Specialist, and I get to use the customer service skills I learned in our Service Department every day. My job involves contacting customers to ensure they are ?Completely Satisfied? with their experience, contacting customers we haven?t seen in awhile to make sure everything is ok with their vehicle and notifying customers when there is recall from General Motors. It?s my goal to keep a customer for a lifetime and earn their family's business too. I graduated from Southside High School ? Go Rebels! I enjoy volunteering in my community and have been an active member of the Junior League of Fort Smith since 2005. When I?m not working I enjoy spending time with my family, riding horses, camping, and going to the lake.
Read moreDealership Experience
19 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
49 Reviews
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49 Reviews of Amanda Mendenhall
October 24, 2024
Worst experience that I've ever had with a dealership in my life and I manage 50 fleet vehicles and deal with shops on a daily basis ! No communication at all in the service department and they raised the q my life and I manage 50 fleet vehicles and deal with shops on a daily basis ! No communication at all in the service department and they raised the quoted price by $200 after making me sit for 3 hours for a hour job. More
by randymcclaine
Other Employees Tagged: Micah Nesbit
September 12, 2023
Great team at Harry Robinson. Very happy with the process of buying my brand new truck! Very happy with the process of buying my brand new truck! More
by Chad Adair
Other Employees Tagged: James Durham, Scott Durham, Adriana Burton, Chad Pickett
July 16, 2023
Johnny Durham was our seller and he was very helpful and provided quick service! Every one we encountered had great customer service. provided quick service! Every one we encountered had great customer service. More
by chloefiore13
Other Employees Tagged: James Durham, Scott Durham, Mike Hesson, Johnny Durham
January 27, 2023
Derek has always been a Great salesman! I have bought several vehicles from him. Very knowledgeable about the trucks I've purchased! Always follows up with me. Service after the sale is one I have bought several vehicles from him. Very knowledgeable about the trucks I've purchased! Always follows up with me. Service after the sale is one of Harry Robinsons great qualities!!! From sales to finance to service!!! Give Derek a chance to earn your business!!! More
by firemedic_10
Other Employees Tagged: Pam Thompson, Scott Durham, Mike Hesson, Derek Creekmore, Adam Archer, Brent Durham , Hunter Means
January 04, 2023
Had the best experiences with this dealership in buying my car and getting it looked at my car and getting it looked at More
by millerdestinie21
Other Employees Tagged: Mike Hesson, Adriana Burton, Chad Pickett
October 11, 2022
communication was the biggest problem other than she didnt want to work on our verhicle and put us off on another company eventhough it was under warrany. I had to call several times just to find out wh didnt want to work on our verhicle and put us off on another company eventhough it was under warrany. I had to call several times just to find out when I could bring my vehicle in etc. no one called me back or let me know what was wrong with it either. I will never be back to that service department for anything. neither will our friends. More
by susanp321
December 31, 2019
Trey did an awesome job helping find a car for my daughters 1st car. I just let him know what I was looking for and my range and he kept searching until he found the car that was just right. He found daughters 1st car. I just let him know what I was looking for and my range and he kept searching until he found the car that was just right. He found the car in our budget and stayed late to help us finish the paperwork. Everyone we dealt with was friendly and helpful. Really glad we chose Harry Robinson More
by Jeremy
Other Employees Tagged: Pam Thompson, Adam Archer , Trey Creekmore
December 16, 2019
Ricky Mars helped me with my car problems and explained how it works. He was very very helpful. After he helped me it all made sense. how it works. He was very very helpful. After he helped me it all made sense. More
by Morgan57smiley
Other Employees Tagged: Alexis Brown, Adriana Burton
August 17, 2019
super fantastic experience! I have never had more pleasant transition while making a car deal Everything went smoothly and I had the most amazing team helping me. A big shout out I have never had more pleasant transition while making a car deal Everything went smoothly and I had the most amazing team helping me. A big shout out to James Durham, Seth Hill and Saralinna Wilson! I would definitely recommend HarryRobinson to anyone! More
by Gail Pelham
Other Employees Tagged: James Durham, Alexis Brown, Saralinna Azis, Seth Hill
March 25, 2019
Great customer service Robert went above and beyond, even after having issues with the vehicle, to make the experience less painful. Thanks to Robert and everyone that help Robert went above and beyond, even after having issues with the vehicle, to make the experience less painful. Thanks to Robert and everyone that help me purchase my new Terrain. More
by coachlwb
Other Employees Tagged: Chris Wilson, Pam Thompson, Saralinna Azis , Naisleth Day, Robert Day
