Amanda Koschak

One of the best if not the best experience I’ve had buying a Mercedes. I was almost to the point of trying a different make of car. But from the first phone call to the second I drove off the lot I k buying a Mercedes. I was almost to the point of trying a different make of car. But from the first phone call to the second I drove off the lot I knew we made the perfect decision to go with them. Thank you for all the help, for making us feel at home, for changing our minds to stay with Mercedes, and for giving us a reliable and excellent dealership to refer our friends to and to return to in the future. A+ from top to bottom. Professional, friendly, helpful, and above and beyond! More

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Jeremy made me feel welcomed and helped me surprise my children with my purchase. I am very thankful for his attention to our experience. children with my purchase. I am very thankful for his attention to our experience. More

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Staff, managers, technicians, were first class in assisting. I am thankful for a great team! assisting. I am thankful for a great team! More

by CARNOLD4214 Verified Customer Verified Customer

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Steve and Allison were the greatest. My experience with the two of them. Yesterday was awesome. I felt right at home. They were both very knowledgeable. They were kind considerate patien My experience with the two of them. Yesterday was awesome. I felt right at home. They were both very knowledgeable. They were kind considerate patient. It was great and that was the first time dealing with this dealership. I will definitely return and I will definitely send referrals. Thank you so much for the greatest team work, Patricia Allen More

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John Sisson Mercedes has excellent customer service, and everyone is very professional. Inspection was done in a timely manner. everyone is very professional. Inspection was done in a timely manner. More

by JFTANNER127 Verified Customer Verified Customer

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Purchased a brand new Mercedes. Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see no visible damage to the tire. When I took it in to replace the tire I asked if it could be covered as a manufacturer defect. I was told "No" you must have hit a pothole. After paying and complaining to the front desk I was contacted by the service manager. I come to find out it could have been turned in as a potential manufacturer defect. I was credited for a future visit but only for 7/10 of my tire wear. Which is astounding given I had only driven 5K miles. Overall, really poor experience and especially for a brand new 140K plus car. I almost forgot. I brought it in 8AM on a Saturday so I could have it back for the weekend. When I contacted them at 11AM asking if I could pick it up I was told it was too close to 12 and I would have to wait until Monday. Four hours to change a tire? Only going above a one star to a two due to the credit back. More

by BRCOLLINS109 Verified Customer Verified Customer

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Excellent service as usual. Kept me in mores throughout the service. Video review appreciated. Thanks Kept me in mores throughout the service. Video review appreciated. Thanks More

by DRRONALD Verified Customer Verified Customer

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Excellent service! The service rep always takes great care of my wife and myself. Thank you The service rep always takes great care of my wife and myself. Thank you More

by WPARHAM1 Verified Customer Verified Customer

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My son and I were very impressed with the dealership and most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase his awesome vehicle!! We greatly appreciated all of their efforts!! Thanks so much! Pete and Damien Monell More

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As always communicative and professional service and technicians at Mercedes of Washington, Pa Love that Jim technicians at Mercedes of Washington, Pa Love that Jim More

by KRISMOLNAR.COM Verified Customer Verified Customer

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